Job Title

$29.57 to $32.69 + salary packaging | Administration Clerk - Specialist Clinics Permanent Full Time | 80 hours per fortnight including a monthly ADO About The Role Are you passionate about delivering exceptional customer service in a dynamic healthcare setting? Grampians Health is looking for enthusiastic individuals to join our Specialist Clinics Administration Team, where compassionate, respectful, and high-quality service is at the heart of everything we do. Key Responsibilities Greeting patients and ensuring accurate data entry. Providing medical reception, administration, and general support as delegated. Delivering excellent customer service to patients, carers, co-workers, clinical teams, and stakeholders. Key Selection Criteria Previous experience in providing excellent customer service; experience with patient management software systems, and strong keyboarding skills. Highly developed administrative and organisational skills, including the ability to work with minimal supervision, prioritise workload, and work within tight time frames, demonstrating excellent attention to detail within a team environment. Excellent customer service skills, including communicating with compassion, discretion, empathy, and thoughtfulness with patients, families, and carers. Professional presentation and telephone manner must be maintained at all times. Well-developed interpersonal, verbal, and written communication skills for professional interactions with staff, management, and stakeholders. Open to change and adaptable, with a flexible working style fostering team culture and professional growth. Desirable Attributes Certificate in Medical Terminology Certificate IV in Business Administration or higher Previous experience with patient administration systems, especially IBA To see a full copy of the Position Description, please click here. Interested? Click APPLY or contact Administration Operations Lead Shane Anwyl at 0473 153 500 for a confidential discussion before applying. We are actively reviewing applications as they come in. The position will close once filled. About Grampians Health Grampians Health provides healthcare across several campuses in Ballarat, Dimboola, Edenhope, Horsham, and Stawell. Our mission is to deliver sustainable healthcare tailored to community and workforce needs, enhancing services and careers in rural and regional communities. Joining us offers diverse opportunities across various health services. Ballarat Region Ballarat, the largest city in Western Victoria, is known for its heritage, education, dining, and shopping, with easy access to Melbourne and other regional centers. To learn more, Visit Ballarat. Diversity and Inclusion All roles require police checks, immunisation, and Working with Children or NDIS Worker Screening checks. Employees must be willing to wear PPE as required. Grampians Health is committed to child safety and a diverse, inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally diverse backgrounds, mature workers, and LGBTQIA+ individuals. #J-18808-Ljbffr