Job Title

Who is Audika? Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. The group employs over 22,000 staff across more than 30 countries and distributes hearing healthcare and audio solutions in over 130 countries. In Australia, Audika operates more than 350 clinics providing hearing services. We aim to prioritize hearing care in the healthcare agenda and improve the quality of life for those with hearing loss. Responsibilities We are seeking a passionate customer service individual for a part-time Clinic Co-Ordinator role. If you''re interested in helping clients improve their hearing and quality of life, keep reading! This role is crucial in each clinic, contributing to performance and customer experience. We seek a compassionate, process-oriented, and purpose-driven person with excellent organizational and customer service skills to help more people access better hearing. You will work closely with Clinicians and Hearing Technicians to deliver quality hearing healthcare outcomes. You will learn about our products, services, and government funding programs, enabling you to apply tailored sales strategies to meet client needs. Ideal Candidate Previous sales and customer service experience in retail, hearing care, pharmacy, or allied health Experience working with older demographics (preferred) Strong interpersonal and empathetic communication skills Higher School Certificate (HSC) or TAFE qualification Computer literacy Whats in it for you? Permanent part-time role (4 days/week) in a global organization Performance incentives Supportive team environment Career development and training opportunities MyRewards discounts at over 300 retailers Online Wellbeing Centre with activities and advice Employee Assistance Program Birthday and Christmas gifts Our Values At Audika, we foster a diverse and inclusive culture that values our employees. We are a team dedicated to bringing sound to life and connecting clients through our hearing products. Our values guide us to create a supportive environment where everyone can thrive: trust, teamwork, innovation, and a can-do attitude. #J-18808-Ljbffr