Job Title

Get AI-powered advice on this job and more exclusive features.This range is provided by AC3. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$120,000.00/yr - A$120,000.00/yrAbout the companyAt AC3, our purpose is to make technology real, and as the leaders in secure multi-cloud solutions, we get to do this for our customers every day. We are an Australian owned ICT MSP, with offices in Sydney, Melbourne and Auckland, servicing over 50% of the NSW State Government and over 700 enterprise customers.About the roleOur Change and Transition function aims to maintain operational stability and apply quality assurance to the activities associated with the Change Management and Transition Management Processes. As a process manager for both of these processes, you balance being a guidance counsellor and an enforcer for our internal teams and external customersDevelop, implement, document, enhance and continually improve the organisations Change Management and Transition Management Framework, roles & responsibilities, and processes & procedures.Ensure the defined Change Management and Transition Management process and procedures are adhered to by staff carrying out their tasks.Coordinate all activities associated with the Change Management process, including chairing the AC3 CAB meetings, preparation of agendas and minutes, production of a Forward Schedule of Changes calendar and development of a Communications plan, using the RACI modelOversee the delivery of all activities associated with Transition Management, including conducting discovery workshops with both customers and internal operations support stakeholders, drafting of Service Enablement Project Plans, producing handover documentation, etcIdentify, recommend and undertake relevant training/education that may be required for staff to address any non-conformance with the processes and procedures, in consultation with their Manager.Produce appropriate and relevant training material and documentation to support the needs of new and existing operational support staff.Keep your team members happy and engaged so that they deliver customer business outcomes and achieve individual, team and AC3 objectives.Develop and maintain career development plans for all team members.Proactively contribute as a member of the SIAM Leadership Team and engage with your peers within the business.5+ years management experience, in addition to extensive experience in area of expertise - typically 10+ years in allProven experience in technology, people leadership & managementExtensive experience developing & sustaining constructive relationships with customers, internal stakeholders, suppliers, & industry representativesProven experience managing multiple tasks in a busy environment and working under stress in emergencies, and demonstrating flexibility to handle pressure coming from all directions simultaneouslyDemonstrated experience managing and leading people, including selecting, developing and coaching employees, linking individual performance and development objectives to team and company objectives, and addressing performance issues in a timely mannerDemonstrated commitment to customer-service, continuous improvement and ethical business practicesBase $120,000 + Super + Benefits + BonusesGenuine flexibility and work/life balance - Hybrid role min 50% of time in officeCompany benefits including discounted lifestyle services such as novated leasing and health insuranceConvenient Sydney CBD location - Brand new officesWork with proactive and open minded leadership that genuinely care and collaborate to create effective outcomesWork for an organisation that prioritises company culture and employee satisfactionCultureAs number 4 on Australias Great Places to Work list, its clear that culture is a top priority at AC3. We approach business with family values, which means people here have real relationships that go beyond work. We believe its important that everyone is heard and treated with respect, whether you have the next big idea or simply a question. We keep it simple and live by our fours ways of being:Own It: If I say Im going to do it, I do it. And I give it my all.Better It: I take the current status quo and make it better.Brave It: I listen, say what needs to be said, and do the right thing. Especially when its tough.Enjoy It: I take my work seriously, but dont take myself too seriously.Wed love for you to experience the AC3 way for yourself!If you are interested in the position, are available quickly and believe that your skill set is suited to the requirements then please put forward your application via the APPLY button.Every position at AC3 will require to undergo a National Police Check.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at AC3 by 2xSign in to set job alerts for Change Manager roles.Change Project Manager, People & Culture - 6 Month Contract - Immediate Start!North Sydney, New South Wales, Australia 2 weeks agoMascot, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoChange Manager @ leading fashion marketplaceSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 6 days agoProject Manager Priority Populations Immunisation ProgramNorth Parramatta, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 1 month agoNorth Sydney, New South Wales, Australia 3 weeks agoProgram Manager, Global Logistics, Amazon LogisticsSydney, New South Wales, Australia 6 days agoSenior Project Management Office ConsultantSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoParramatta, New South Wales, Australia 10 hours agoMillers Point, New South Wales, Australia 7 hours agoNorth Sydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$120,000.00-A$130,000.00 5 days agoSydney, New South Wales, Australia A$130,000.00-A$160,000.00 3 weeks agoSydney, New South Wales, Australia 2 weeks agoHarris Park, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoTechnical Project Manager (Core Technology Team)North Sydney, New South Wales, Australia 3 days agoBotany, New South Wales, Australia 1 month agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr