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Job Title


Client Service Officer


Company : Insignia Financial


Location : Adelaide, Australia


Created : 2025-06-11


Job Type : Full Time


Job Description

Join to apply for the Client Service Officer role at Insignia Financial1 week ago Be among the first 25 applicantsJoin to apply for the Client Service Officer role at Insignia FinancialChampion providing client service and administrative adviser supportLocation: Adelaide, SA or Perth, WAPermanent Full Time OpportunityChampion providing client service and administrative adviser supportLocation: Adelaide, SA or Perth, WAPermanent Full Time OpportunityThe opportunity to join our teamWe have an exciting opportunity for a Client Service Officer to join our Bridges team. You will be responsible for all administrative functions related to supporting Financial Advisors in the provision of market-leading, client-centric advice and ongoing service to new and existing clients. You will be working with a team of financial planning support specialists, providing key client relationship management to assist the Financial Advisers.Key ResponsibilitiesAdvice Delivery preparing information and meeting packs and facilitating pre, during and post meeting activities.Updating client records to ensure minimum information and data recording standards are met.Facilitating the implementation of recommendations and recording FTSA/CSA contractsManage the scheduling and confirming of client meetings, preparing documentation, and providing support for day-to-day client queries regarding product/strategy review requirements.Governance manage risk proactively; meet all policy and compliance requirements.Client Experience foster professional, genuine, and meaningful connections that build confidence and trust with clients.Create efficiencies for our team by helping to drive technology use and identify opportunities for productivity improvements to systems and procedures.Develop a solid understanding of products and processes across Insignia Financial, including use of Xplan, and other practice/product data management systems.Identify opportunity for process improvement to support the client and complaint and sustainable running of the practice.What You Will BringExperience working in financial services; financial planning administration experience advantageous, preferably providing support to financial advisers.Industry qualifications (eg. RG146 advantageous)Understanding of Advice Industry regulations and legislation, products and strategies advantageous.Get great things done with usWhat gets us excited about working here? Helping people feel good about their money as one of Australias leading financial wellbeing organisations. From those starting out to those retiring. As your team, well show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better livesIf this sounds like your kind of career, you sound like our kind of person. With us, youll be doing meaningful work as we lead the change we want to see in our industry.Along the way, youll be free to make your own decisions. Solve problems. And get great things done. Around here, we like to call it putting our fingerprints on the future.Challenge our industry to move forwardHave a question? Our Executive team will give you time. An idea youd like to explore? Well be right at your side - the side of progress, possibility and bringing financial wellbeing to more Australians.To ApplyRead more about why you should join our team will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.Please note that applications from agencies will not be considered at this time.We acknowledge and celebrate the richness that individual differences bring to our team. 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