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Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide, the group employs more than 22,000 staff in over 30 countries and distributes hearing healthcare and intelligent audio solutions to more than 130 countries.In Australia, Audika has over 350 clinics providing hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life for people living with hearing loss.ResponsibilitiesWe are looking for a passionate customer service individual to be a Clinic Co-Ordinator on a full-time basis! If you are interested in helping our clients improve their hearing and quality of life, keep on reading! This is the role for you.This pivotal role in each clinic contributes to clinic performance and enhances our customers experience. We seek a compassionate, process-oriented, and purpose-driven individual with outstanding organisational and customer service skills to help more people access better hearing.You will collaborate with Clinicians and Hearing Technicians (where applicable) to deliver quality hearing healthcare outcomes for all our clients.You will learn about our products, services, competitive advantages, and government funding programs. With this knowledge, skills, and tools, you will apply tailored client-specific sales strategies to ensure they receive the best possible solutions.You''ll be successful in this role if you have:Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied healthExperience working with an older demographic (preferred)Strong interpersonal communication skills and empathy to support clients on their hearing journeyHigher School Certificate (HSC) or TAFE QualificationWhat''s in it for you:Permanent full-time role in an established global organisation (Monday-Friday)Performance incentivesSupportive hearing care teamProfessional development through clear career paths and trainingMyRewards program offering discounts at over 300 retailers and services across AustraliaOnline Wellbeing Centre with activities, workouts, meditations, nutritional and financial adviceEmployee Assistance ProgramBirthday and Christmas giftsOur Values:Audika prides itself on a diverse and inclusive culture that values and respects our employees.We are a team of professionals dedicated to bringing the importance of sound to life and connecting our clients through our hearing products.We believe that our employees are the foundation of our success. Our values foster a supportive and encouraging culture where everyone can thrive and succeed.We create trust! We are team players! We develop innovative solutions! We approach everything with a can-do attitude.About Audika GroupThe Audika Group, part of Demant, is one of the world''s leading hearing care retailers with over 3,500 clinics across 25 markets. Joining our team means working in an inspiring, motivating environment within a highly international setting, collaborating with colleagues from diverse countries and cultures. #J-18808-Ljbffr