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Job Title


Customer Advisor - Melbourne CBD


Company : NAB


Location : Melbourne, Australia


Created : 2025-06-12


Job Type : Full Time


Job Description

Join to apply for the Customer Advisor - Melbourne CBD role at NAB14 hours ago Be among the first 25 applicantsJoin to apply for the Customer Advisor - Melbourne CBD role at NABGet AI-powered advice on this job and more exclusive features.Branch roles in Melbourne CBD & inner suburbsBe supported to grow your career at NABLearning is a daily part of the jobIt is essential that you can travel between city locations with minimal noticeAll roles are Monday to Friday 5 Days per weekBranch roles in Melbourne CBD & inner suburbsBe supported to grow your career at NABLearning is a daily part of the jobIt is essential that you can travel between city locations with minimal noticeAll roles are Monday to Friday 5 Days per weekOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, youll be recognised and rewarded for your contribution in return. Youll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.We areempowered to make a positive difference infor customers and communitiesEveryone is given the opportunity to learn, grow andachieve.Youll be supported to manage your career, work and lifeIn this role, you willSupport our Melbourne CBD & nearby branches by being the first point of contact for our customersWork with your customers to identify the most suitable products and services that best matches their needs and ensuring they receive a seamless, consistent, and customised customer service experience every step of the wayAssist our customers with account opening, unsecured Lending and banking transactionsEnsure all customer details are accurate and up to dateDemonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secureUndertaking ongoing training and development to enhance your career developmentWhat youll bring:A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mileAn ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experienceA keen eye for detail that ensures transactions are completed efficiently and accuratelyAn appreciation for inclusion and the diversity of our customersMultiple positions 32+ hours per week.All positions are 5 days per week - Monday to Friday,within the operating hours of 9:00am-4:30pm Monday to Thursday, and 9:00am-5:30pm FridayYOU MUST BE AVAILABLE 5 DAYS PER WEEKA diverse and inclusive workplace works better for everyoneWe know that our people make us who we are. That''s why we have built a culture of equity and respect where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.Join NABIf you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.Unlock your potential as a Customer Advisor and thrive in a growth centric environment. Join us today to start the journey of your life-long career!Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesBankingReferrals increase your chances of interviewing at NAB by 2xSign in to set job alerts for Customer Advisor roles.Melbourne, Victoria, Australia 9 hours agoNoble Park, Victoria, Australia 8 hours agoDoncaster, Victoria, Australia 3 weeks agoCustomer Experience Equine Advisor - Multiple Positions Available!South Melbourne, Victoria, Australia 3 weeks agoNunawading, Victoria, Australia 5 days agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 1 week agoMalvern East, Victoria, Australia 2 months agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 1 month agoPort Melbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 3 weeks agoRichmond, Victoria, Australia 15 hours agoMelbourne, Victoria, Australia 2 days agoMulgrave, Victoria, Australia A$70,000.00-A$74,306.00 16 hours agoSpringvale, Victoria, Australia 1 day agoMelbourne, Victoria, Australia 4 weeks agoSouth Wharf, Victoria, Australia 3 weeks agoExpression of Interest - Customer Advisor 2025Melbourne, Victoria, Australia 2 weeks agoMelbourne Airport, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 14 hours agoSouth Wharf, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 9 hours agoMelbourne, Victoria, Australia 2 weeks agoAbbotsford, Victoria, Australia 1 week agoSouthbank, Victoria, Australia 2 weeks agoIntegrated Customer Experience ConsultantMelbourne, Victoria, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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