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Salesforce.com Inc''s Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants.For more information about our website privacy practices, please see our Privacy Statement.Program/Senior Program Architect - Industries/Pub Sec page is loadedProgram/Senior Program Architect - Industries/Pub SecApply remote type Office - Flexible locations Australia - Melbourne Australia - Sydney time type Full time posted on Posted 6 Days Ago job requisition id JR291766To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceWere Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good youve come to the right place.Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our teams expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce.Our approach considers people, process, and technology and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.Salesforce Industries brings the most complete and innovative suite of industry-focused, customer-centric & omnichannel solutions. These industry-specific capabilities as out-of-the-box products with 3 fundamental layers:An extensive data model.A complete set of business processes and integrations.A full range of industry solutions that are used in Public Sector (Public Sector Solutions, Health Cloud, Education Cloud, Social Insurance and Financial Services Cloud)Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM Company?Role DescriptionOur team collaborates with our Customers and Partners during the project lifecycle to share their extensive knowledge of the Salesforce.com platform and product suite. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive towards the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation. Based on seniority they are involved in the building of solutions (configuration and coding) and/or leading diverse teams of resources in delivery or in strategic aspects.Program Architects serve as strategic advisors and Salesforce product and platform guides to the companys largest enterprise customers. They typically engage at C-level and drive conversations with our customers enterprise architects and business users equipped with standard methodologies for enterprise architecture functions such as security, performance, development process, and application governance.Your ImpactThrough our extended onboarding program of formal certifications, internal training, knowledge transfer, hands on experience and closely working with other Technical and Program Architects you will become a Salesforce Industries Authority at the forefront of our Architecture offerings, delivering outstanding customer success.To be successful in the role you:Ensure scalable and standard methodology solutions to meet and exceed customer needsGuide the evaluation of business and technical requirementsBuild relationships with key collaborators and team membersAct as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the teamAlign with project and engagement managers to support planning and implementation in close collaboration with the customerReview and guide project vision and direction, implementation approach and key artefactsDirect early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product managementDirect and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influenceFuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates'' skills by sharing knowledge.Where required, support pre-sales activities to position Salesforce ServicesContribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activitiesBasic RequirementsPrior experience in the Public Sector/Health industry is an advantage.Experience with key areas of enterprise architecture including Cloud, Integration Technologies, Master Data Management.Ability to analyze, design, and optimize business processes via technology and integrationExperience in guiding customers and project members in rationalizing and deploying emerging technology for business use casesWork independently and as part of a distributed team and a willingness to take ownership of problemsRapidly learn new technologies as well as strong presentation, communication and facilitation skillsExperience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Available to travel regionally and occasionally internationally depending on customer needsAbility to rapidly ramp on Salesforce product via certifications and scenarios and continue the interest to learn and ramp up on an on-going basisPreferred RequirementsA detailed understanding of Web Services, Data Modeling, Cybersecurity requirements and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM)Ability to build and maintain key relationships with C-level / mid-level and key decision makersExperience of defining and delivering enterprise applications on the Salesforce Platform including coded solutionsSalesforce Industries and Salesforce CertificationsAffiliated to industry forums such as TM Forum (SID, eTOM).TOGAF and Industry Architecture qualifications.Agile Methodology certification such as Scaled Agile Framework.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace thats inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.Similar Jobs (4)Senior Technical Architect - Insurance Cloudremote type Office - Flexible locations 2 Locations time type Full time posted on Posted 19 Days AgoSenior Technical Architect - Loyalty Management/Revenue Cloud/CGC/Herokuremote type Office - Flexible locations 2 Locations time type Full time posted on Posted TodaySenior Program Architect - Health Sector ( Salesforce Industries / Public Sector)remote type Office - Flexible locations 2 Locations time type Full time posted on Posted 8 Days Ago #J-18808-Ljbffr