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1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Were ready for you! Join the largest general insurance group in Australia and New Zealand as a Consultant - Workers Compensation.Your RoleBe part of a growing business! Were looking for multiple Specialists Workers Compensation to join our high-energy team based out of Boorloo (Perth).What Were Looking ForPassion for customer serviceResilience and empathyHigh-level communication skillsAbility to Multitask and work in a fast past environmentThis is a dynamic role, with a strong focus on injury management and optimal return to health for injured workers.This role provides you with excellent exposure, working with diverse stakeholders and responding to a high volume of calls. Youll provide subject matter expertise and deliver an exceptional customer-service experience.This role offers great flexibility, with a requirement to work from the office two days per week, post-training. We are open to part-time work arrangements.On OfferJoining IAG Youll Have Access ToBoosted superannuation with 13%as standardUp to 50% off personal insurance, including home and motor insurance5 myLeave days per year on top of annual leaveWork from home and many more flexibility options with myFlexIndustry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers*employment type eligibility criteria applyCompassionate leave including Sorry Business, early pregnancy loss and extended family bereavementInclusive leave such as public holiday swap and gender affirmation leaveemployment type eligibility criteria applyAbout YouWe are looking for someone who is agile and enjoys working in a fast-paced environment. You will also demonstrate:Strong technical experience in the insurance claims industry is advantageous.Competent phone conversation skills, with the ability to effectively communicate, listen and resolve customer enquiriesDemonstrated ability to show resilience and empathy towards customers.Developed communication skills and a customer-centric mindsetProficient with computers & systems - juggling multiple software systems at the same timeAbout UsFor over 165 years, CGU has partnered with Australian families and businesses. Part of Insurance Australia Group (known as IAG), were a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.Were part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.As part of IAG you''ll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.Were ready for you. Apply today.Learn More About Who IAG Is Here.46504Seniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionHuman ResourcesIndustriesInsuranceReferrals increase your chances of interviewing at IAG by 2xGet notified about new Case Management Specialist jobs in Perth, Western Australia, Australia.Perth, Western Australia, Australia 1 week agoPerth Airport, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 18 hours agoArmadale, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 2 weeks agoHerdsman, Western Australia, Australia 4 weeks agoPerth, Western Australia, Australia 8 hours agoPerth, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 1 month agoFremantle, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 3 weeks agoGosnells, Western Australia, Australia 6 days agoUNIQLO Australia Graduate Program - 2026 February IntakePerth, Western Australia, Australia 2 weeks agoWelshpool, Western Australia, Australia 1 day agoPerth, Western Australia, Australia 2 weeks agoWest Perth, Western Australia, Australia 1 week agoCanning Vale, Western Australia, Australia 1 day agoPerth, Western Australia, Australia 2 days agoPerth, Western Australia, Australia 3 months agoPerth, Western Australia, Australia 11 hours agoNorthbridge, Western Australia, Australia 1 day agoPerth, Western Australia, Australia 3 weeks agoHenderson, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 3 weeks agoCustomer Care Consultant - Canning Vale, WAWilletton, Western Australia, Australia 2 weeks agoMalaga, Western Australia, Australia 12 hours agoPerth, Western Australia, Australia 9 hours agoCustomer Relationship Coordinator/Receptionist (Perth)St James, Western Australia, Australia 1 month agoMadeley, Western Australia, Australia 6 days agoCustomer Care Coordinator- Casual-BaldivisBaldivis, Western Australia, Australia 6 days agoPerth, Western Australia, Australia 6 days agoKwinana Beach, Western Australia, Australia 1 day agoPerth, Western Australia, Australia 6 hours agoPerth, Western Australia, Australia 6 hours agoBibra Lake, Western Australia, Australia 1 month agoWere unlocking community knowledge in a new way. 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