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1 week ago Be among the first 25 applicantsDirect message the job poster from Bridge IT EngineeringInformation Technology Recruitment Consultant at Bridge IT Engineering6 months initial contract up to 12 months potential extensionLocation: ACT, NSW, NT, QLD, SA, TAS, VIC, WAAustralian Citizenship with Baseline clearance is requiredBridge IT Engineering is seeking a Lead Service Designer for a federal government department with offices in the ACT, NSW, NT, QLD, SA, TAS, VIC, WA. The role will address a critical gap in understanding the end-to-end service and identifying opportunities for improving the way the Australian Government designs and delivers services and programs through digital and non-digital solutions.Key Duties and Responsibilities:Develop a business model and roadmap for implementing an Integrated Service Design function, as well as a capability maturity plan that focusses on knowledge transfer and upskilling staff working within streams.Document detailed Blueprints of the Digital Health service offerings.Establish effective governance to act as a design authority to provide quality assurance, planning and prioritisation checks and strategic alignment.Operating a Service Design Centre of Excellence for the Digital and Service Design Branch, to ensure consistency, transparency, and alignment.Understand the research activities underway across the broader department and perform User Experience and Service Design functions for projects as required.CriteriaDemonstrated experience in developing and implementing Service Design concepts and structures.Suitable approach to delivering the services requested by the Departments goals.Experience with engagement, collaboration, and planning functions across aged care and/or healthcare sector.Demonstrated value for money in comparison to market.Your ICT Recruiter for this role*Please note only shortlisted candidates will be contactedSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeContractJob functionJob functionInformation Technology, Consulting, and OtherIndustriesInformation Services and Design ServicesReferrals increase your chances of interviewing at Bridge IT Engineering by 2xSign in to set job alerts for Service Designer roles.Canberra, Australian Capital Territory, Australia 7 months agoCanberra, Australian Capital Territory, Australia 3 months agoCanberra, Australian Capital Territory, Australia 2 months agoSenior User Interface (UI) & User Experience (UX) DesignerCanberra, Australian Capital Territory, Australia 5 hours agoCanberra, Australian Capital Territory, Australia 1 week agoAustralian Capital Territory, Australia 6 days agoCanberra, Australian Capital Territory, Australia 1 week agoCanberra, Australian Capital Territory, Australia A$110.00-A$150.00 6 days agoCanberra, Australian Capital Territory, Australia 7 months agoCanberra, Australian Capital Territory, Australia 2 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr