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Join to apply for the Reservations Consultant role at Discovery Parks6 days ago Be among the first 25 applicantsJoin to apply for the Reservations Consultant role at Discovery ParksAbout UsGday Group is more than just accommodation we create unforgettable memories.About UsGday Group is more than just accommodation we create unforgettable memories.As Australias largest park network, we encompass Discovery Parks, Gday Parks, and the Gday Rewards loyalty program, employing over 2,200 people across more than 300 holiday parks nationwide, including 85 fully owned and operated parks and resorts.From the rugged luxury of El Questro Homestead in Western Australias Kimberley region to the pristine beaches of Rottnest Island and unique wildlife experiences at Undara in Outback Queensland, our diverse portfolio caters to every style of traveler. Whether youre catching waves along the coast, forging campfire friendships, or chasing waterfalls in the Kimberley, we provide authentic Australian experiences.We are committed to reshaping the tourism industry with cutting-edge technology and exceptional customer service. With eyes on domestic and regional tourism like never before, we are building a passionate, adaptable, high-performance team to create holiday memories that put a smile in every gday.About The RoleAre you passionate about Australian travel and ready to launch or grow your career in tourism? Were looking for an enthusiastic and customer-focused Reservations Consultant to join our high-performing team. This role is a great opportunity for someone with a background in customer service and a passion for tourismwhether youre just starting out or building on early industry experience. Youll play a key role in helping guests plan memorable holidays across our diverse portfoliofrom holiday parks to glamping and all-inclusive luxury lodges. With support from a collaborative and friendly team, youll manage enquiries, develop itineraries, and ensure every guest enjoys a seamless booking experience.Responsibilities Will IncludeRespond to phone and email enquiries from guests and trade partners in a timely and professional manner.Create accurate and well-detailed bookings for both individual travellers and groups.Build positive relationships with internal teams, guests, and trade partners.Support group bookings by helping to coordinate itineraries and check booking details.Provide friendly, helpful service while working towards team targets and KPIs.Upsell and cross-sell experiences across our national portfolio of properties.Contribute to a fun and collaborative team culture.Stay up to date with our properties, systems, and product offerings.Assist with administration and troubleshooting as needed.Youll Be a Great Fit If YouHave a strong interest in tourism, with qualifications or current studies in travel, tourism, or hospitality.Bring some customer service or sales experience (tourism industry experience is a bonus but not required).Have had exposure to group bookings, or an interest in learning this space.Are passionate about helping people and delivering memorable travel experiences.Have excellent communication skills and a friendly, confident phone manner.Are organised, detail-oriented, and comfortable using multiple systems at once.Enjoy working as part of a supportive and energetic team.Are open to learning, adaptable to change, and eager to grow your skills.BenefitsHealth and Wellbeing Flexible and hybrid working arrangements / Employee Assistance Program / Discounted private health cover / BeWell Training Program / Weekly yoga and walking group / Free annual flu vaccinationsLeave Policies Parental leave / Volunteer leave / Study leaveProfessional Development Leadership programs / Support of external training courses / Reimbursement of professional membershipsEmployee Savings Discounted accommodation and experience rates / Salary packaging / Discovery partner discounts/ Free Gday Rewards membership / Loyalty recognition benefitsOur ESG statementThe Gday Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesHospitalityReferrals increase your chances of interviewing at Discovery Parks by 2xGet notified about new Reservations Consultant jobs in Adelaide, South Australia, Australia.Adelaide, South Australia, Australia 2 weeks agoRAA Roadside Assistance Centre Call ConsultantMile End, South Australia, Australia 1 day agoAdelaide, South Australia, Australia 3 weeks agoAdelaide Airport, South Australia, Australia 1 week agoCustomer Service Officer - State GovernmentAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 2 days agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 4 days agoNorwood, South Australia, Australia 15 hours agoAdelaide, South Australia, Australia 1 day agoAdelaide, South Australia, Australia A$33.00-A$35.00 4 weeks agoAdelaide, South Australia, Australia 5 days agoAdelaide, South Australia, Australia 1 week agoBrompton, South Australia, Australia A$65,000.00-A$85,000.00 1 week agoCustomer Care Service Agent - Gepps Cross SAAdelaide, South Australia, Australia 6 days agoAdelaide, South Australia, Australia 6 days agoAdelaide, South Australia, Australia A$25.00-A$28.00 2 weeks agoPort Adelaide, South Australia, Australia 3 weeks agoAdelaide, South Australia, Australia 3 days agoAthol Park, South Australia, Australia 2 weeks agoCustomer Service Officer (Appointment Setter)Unley Park, South Australia, Australia 5 days agoAdelaide, South Australia, Australia 2 days agoGlenelg North, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 1 month agoModbury North, South Australia, Australia A$50,000.00-A$55,000.00 1 week agoCustomer Care Consultant - Regency Park, SAFerryden Park, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 5 days agoAdelaide, South Australia, Australia 3 months agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 1 week agoClient Care Representative | Clinical Administration - Adelaide CBDAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 4 weeks agoWere unlocking community knowledge in a new way. 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