Job Title

This is a Business and Client Support Assistant role with one of the leading companies in AU right now Fifth Frame with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Fifth Frame What we are looking for Right now, we''re on the lookout for someone who''s proactive, self-driven and really well organised to step into the role of Business and Client Support Assistant. We think its ideal for someone with a knack for getting on with people, getting things done, and keen to make a real difference. Providing the Partners and team with administrative and operational support Ensuring our office runs smoothly and it''s a good environment for everyone. Making sure our clients are well looked after and we''re meeting their needs. Keeping our client and internal information well-managed and easy to find. Helping out with team events, workshop preparation and printing, travel, and potentially some marketing work. This is a flexible , part-time role (3-4 days per week), which means we are open to discussing how this might best work for you, and for us. We love our office in Darlinghurst and whilst we embrace flexibility, the nature of the role means we will expect you to spend a good proportion of your time there with us. What you''ll be responsible for Keeping Things Ticking Over (Office Management) Organising our internal events, whether it''s celebrating something, a charity do, or a client gatherings. Looking after our relationships with people who help us out, like building managers, trades and our technology support. Keeping our space ship-shape, and making sure we''ve got all the bits and pieces we use day-to-day, like paper, sticky notes, snacks and catering. Manage office access passes, fire safety and first aid compliance, keeping our office safe and sound. Looking After Our Clients Being the friendly first point of contact for anyone getting in touch. Helping out the team who work directly with clients, including planning, coordinating and preparing for client workshops and events. Dealing with client accounts and invoicing. Supporting the Team Proactively supporting us with workshops, research and report printing. If you are into AI, youll have the opportunity to use and continually learn. Sorting out travel and accommodation. Making Sure the Admin is Sorted Keeping our client data up to date and dealing with documents securely. Setting up new clients and team members, and saying goodbye when they move on. Creating good quality documents, reports, and presentations. Dealing with office financials including insurance, payments and expenses. Identifying ways to improve how we work, and putting them into play. What we think youll need to be successful Top-notch organisational skills - juggling tasks and managing your time well. Great communication skills (written and spoken) and ability to build relationships. Quality is important to us, so a real eye for detail will go a long way. A positive and professional attitude, that also means a willingness to muck in and help out with whatever comes along. The ability to use your initiative and look for ways to make things better. Integrity - doing what you say you will and understanding the importance of keeping things confidential. Youll be great with Microsoft Office (Word, Excel, PowerPoint, Outlook) and ideally Google Suite, Xero and Employment Hero. Experience in something similar before in admin, finance, business support, consulting, or looking after clients. What we can offer you We want Fifth Frame to be a place for exceptional people to work that is focused on solving our clients'' most important people issues. We know it''s important to look after our team, so here''s a bit about what you can expect: You''ll get a competitive salary. Additional annual leave (above the 4 weeks), paid parental leave and birthday leave - no working on your special day! Convenient city location (Darlinghurst, 5 mins walk from the train), with a great rooftop space, and of course, there will be office snacks to keep you going. A flexible hybrid working environment, however given the nature of the role we will expect you to spend a good proportion of your time in the office. Opportunities for learning and development, including a yearly external learning budget, internal capability days, mentoring and coaching Involvement in team decisions and a voice in shaping processes and get broad exposure to management consulting. We aim for a friendly, social, and collaborative team culture, our social club and enjoy regular drinks, team activities, and we celebrate milestones like EOFY and end of Year (Christmas) together. A Few Questions for You (If You Apply) What made you want to apply for this job? What does flexibility mean for you? What shows you''re allowed to work in Australia? What sort of salary are you hoping for (including super)? How much notice would you need to give your current role? If you dont think you''re a perfect fit, you should still sign up to Hatch and create a profile, we''ll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career thats right for them. We model this in our hiring process for our partners like Fifth Frame. Applying here is the first step in the hiring process for this role at Fifth Frame. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.