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Job Title


Director of Product


Company : Zip Co


Location : Sydney, Australia


Created : 2025-06-13


Job Type : Full Time


Job Description

Zip Co Sydney, New South Wales, AustraliaDirector of ProductZip Co Sydney, New South Wales, AustraliaDirector of Product, Spend, Engagement & LoyaltyLead the product strategy and execution for our mobile app, website, and customer spend experiences, serving over 1 million monthly users.Execute against our product north star with relentless focus on quality, customer value, and commercial impact.Coach and develop a best-in-class digital product team in a collaborative, hybrid work environment.Write your story with ZipAs a Director of Product, youll play a central role in bringing new, customer-loved financial products and experiences to life. Youll lead the strategy and execution for our mobile app, website, and key features across spend, engagement, and loyalty.Working closely with a Director of Engineering and Lead Designer, youll co-own the roadmap that drives innovative, seamless experiences for our customers. Youll also lead a high-performing team of product professionals in a hybrid environment that values collaboration, autonomy, and impact.This is an incredible opportunity to deliver real valueto your team, to our business, and most importantly, to our customers and merchants. It will demand deep domain expertise, expert leadership, and sharp executionbut the rewards will match the challenge.Interesting problems youll get to solveDeliver on our product strategy and North Star through high-quality execution that drives leading customer and commercial outcomesEnsure product releases are launched on time and to the highest standardDeeply understand the customer lifecycle, working with Marketing to optimise the journey beyond onboardingDrive hypothesis-led experimentation (A/B testing, analytics) to continuously improve product performanceSet clear, impactful OKRs that align with commercial goals and user experience improvementsManage product risks and ensure appropriate controls are embedded throughout the lifecycleWhat youll bring to the team15+ years experience in product management within technology, payments, or financial services, with a track record of delivering customer-focused outcomes7+ years experience leading and developing high-performing, empowered teamsideally as a leader of leadersStrong capabilities in using data and experimentation to drive product strategy and decision-makingExpert stakeholder management and the ability to make your teams voice heard at the highest levelsPassion for modern product management practicesand curiosity to explore new ways of working in contextA natural leader with a bias for action who inspires collaboration and delivers meaningful outcomesSolid practical knowledge of Design Thinking, Agile, and Lean methodologiesA creative mindset with a strong track record of delivering market-leading digital product experiencesAn aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.Our values in your DNA: Customer First, Own It, Stronger Together and Change the GameWhat youll get in returnAs we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.Zip is a place where youll get out exactly what you put in. When you join the team, we''ll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.Zipsters tell us these are just some of the best things about working here. Youll also receive:25 days paid leave annually, including birthday leave and quarterly wellbeing days16 weeks paid parental leave for primary carers, and 4 weeks for supporting carersFamily support policies including miscarriage bereavement leave and domestic violence leaveMental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass2 days paid volunteering leave per yearFee-free Zip products, and discounts with Zip merchant partners (AU)Team social events, epic offices, free breakfast daily, and weekly free lunchesBe a part of a team that reflects the diversity of our customersWe pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.Equally, were committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.And finallyget to know usZip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.Were proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.We are a proud 2025 Circle Back initiative employer and will respond to every applicant.Seniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionProduct Management and MarketingIndustriesFinancial Services and IT Services and IT ConsultingReferrals increase your chances of interviewing at Zip Co by 2xGet notified about new Director of Product Management jobs in Sydney, New South Wales, Australia.St Leonards, New South Wales, Australia 4 weeks agoSt Leonards, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 4 weeks agoEveleigh, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 4 weeks agoTechnical Product Owner - Airline ExperienceDirector, Product Lead - Pay by Account-R-246807St Leonards, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia A$170,000.00-A$185,000.00 3 weeks agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 5 days agoProduct Owner eMeds - (Health Manager Level 4) - Digital Health and InnovationSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$800.00-A$1,000.00 2 days agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 1 day agoProduct Owner In-Life Tooling, Home BuyingSydney, New South Wales, Australia 5 days agoProduct Owner Early Careers and Graduate Community ExperienceSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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