Job Title

Due to a retirement after 21 years and continued success and growth in their respective field, Absolute Payroll is thrilled to be working again with one of Australias leading payroll financial solutions providers!We are currently assisting them with a Salary Packaging Administrating Supervisor position, and would love to hear from Payroll Professionals interested in using their payroll experience in a new and different wayhelping to grow, develop, and mentor an existing team of two.This represents a fantastic opportunity to step into a leadership role and help shape a small but rapidly growing finance department!Fabulous Benefits IncludeIncredibly high retention rate! Most employees have been there for many yearsFlexible working: 1 day WFH per weekA focus on health and wellbeing, including fresh fruit, fitness programs, and free access to professional assistance via their Employee Assistance ProgramMid-sized environment where you won''t be just another unappreciated cog in a huge corporate wheelWork with a diverse group of SME businesses across many industries and statesExcellent reputation with high employment stability and strong career growth opportunitiesNuts & Bolts:Support and guide the Salary Packaging administration team to achieve client outcomesMaintain technical and administrative skills related to payroll functionsKeep staff updated on legislative and client benefit changesManage key client relationships at a payroll/accounting level, both internally and externallyReview and provide feedback on administration tasks and call quality to increase client satisfactionProvide up-to-date information on products and benefits for clientsIdentify training and development opportunities within the teamCoordinate workflow daily, weekly, and monthlyManage client escalations and complaints to resolution, logging all complaintsDevelop, implement, and review administration processes, updating the team as neededDemonstrate experience managing a team to meet goals and objectivesCoordinate workflow and priorities effectivelyDeliver quality outcomes within deadlinesMaintain accurate numeracy skills and attention to detailKnowledge of Fringe Benefit Tax across client typesKnowledge of industry trends in leasing and vehicle managementExperience with advanced payroll systemsAble to adapt processes to manage change within the team and industryAbout You:Payroll, accounting, or customer service experienceA self-starter comfortable in a fast-paced, collaborative startup environmentPrevious team leadership experience is highly regardedStrong communication and customer service skillsFor more information, please send your resume. If suitable, we will respond promptly. To explore all roles currently available through Absolute Payroll across Australia, contact Peter Allan at 0451224985 or peter@absolutepayroll.com.au. #J-18808-Ljbffr