Job Title

Toowoomba Automotive is seeking an energetic and experienced Service Advisor to join the team, working with Mitsubishi and Kia. As a Service Advisor, you will act as the main contact between the dealership and the customer for the repair and service maintenance of their vehicles.The successful applicant will demonstrate a professional approach, passion, and a positive attitude that provides an exceptional experience for our customers.Reporting directly to the Service Manager, this will be a fast-paced, dynamic, and rewarding position with uncapped earning potential.At Eagers Automotive, we are working towards our vision of being Australias most admired Automotive Group. With over 112 years of history and more than 8,000 employees across Australia and NZ, we offer numerous opportunities for career progression. We are more than just automotive retailing; we are a diverse group of great people doing great things.About this role:Deliver an exceptional customer experience with professionalism and build rapport with internal and external customers.Manage time effectively, prioritize tasks, and meet service deadlines.Maintain open communication to keep customers updated on their vehicle''s progress and servicing.Stay knowledgeable to provide on-the-go advice and accurate pricing when preparing invoices.Handle complaints and escalate issues to the Service Manager.Previous Service Advising experience is highly desirable, but any customer service experience will be considered.Must haves:Relevant experience in customer service or automotive service advising.Excellent communication and organizational skills.Whats on offer:Above award salary and commission structure.Support from an experienced team and dedicated manager.Opportunities for personal and professional development.A pathway to further opportunities within the Group.Staff rewards program with monetary rewards and discounts.Discounted health insurance and Employee purchase policy for finance, insurance, and vehicles.Employee assistance program (EAP).Novated leasing and vehicle subscription offers, among others.As part of Eagers Automotive, we strongly believe in our core values: Integrity | Inclusiveness | Owners Mindset | AgilityHow do your skills match this job?Application process:Sign in and update your profile to get insights. Your application will include the following questions:Do you have previous invoicing experience?How many years'' experience do you have as an automotive service adviser?Do you have customer service experience?Which of the following statements best describes your right to work in Australia?Do you have a current Australian drivers license?Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr