Job Title

Consultant / Project Manager - FinTech CRM SaaSFormation Technology Group Melbourne, Victoria, AustraliaWe are seeking a Consultant / Project Manager resource to join our extremely successful company to help build our next generation financial services platform.What would make you suitable for the role?A desire to provide excellence in customer serviceProactive, organised and goal-oriented mindset.Ability to multi-task and manage competing prioritiesCapability to problem-solve, articulate and escalate issuesExperience with Microsoft Applications, SQL, and systems such as Jira and ConfluenceStrong written communication skills and an excellent ability to communicate clearly and politely.Duties and Responsibilities:Report to the program manager and assist in project-related activitiesManage support requests and set tasksTrack and troubleshoot issues as they are diagnosed and resolvedHandle escalations and work with the project manager to eliminate blockersUnderstand new requirements and the impact on existing and new customersBe the point of contact for the project manager, clients, and other stakeholdersCreate and maintain comprehensive project documentation, plans, and reportsThe ideal candidate must be self-motivated and a team player. We are looking for long-term employees who want to grow with our business. This is a full-time permanent position with a salary based on the experience and skills of the candidate.Formation Technology is a software product and services company that is the leading provider of back office solutions to the entitlement funds management sector. Our products and services are used to manage contributions and claims for hundreds of thousands of workers across Australia. This role provides a fantastic opportunity for a highly motivated person seeking to further their career. #J-18808-Ljbffr