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Join to apply for the Operational Team Manager role at Corporate Travel Management (CTM) AU/NZ1 day ago Be among the first 25 applicantsJoin to apply for the Operational Team Manager role at Corporate Travel Management (CTM) AU/NZAbout CTMCTM is a global award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. CTM provides personalised service excellence with client-facing technology solutions in offices all around the world, including New Zealand, Australia, Asia, North America and Europe with over 3000 employees and growing.About CTMCTM is a global award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. CTM provides personalised service excellence with client-facing technology solutions in offices all around the world, including New Zealand, Australia, Asia, North America and Europe with over 3000 employees and growing.At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future-focused professionals we work with the company''s values in mind; Connect, Deliver and Evolve.About The RoleAs an Operational Team Manager (OTM), your focus lies in supporting and nurturing team members while ensuring an exceptional level of customer service is consistently delivered. Success in this role hinges on leveraging the collective resources and expertise within your team to meet both team and client expectations.The OTM embodies CTM''s commitment to exceptional customer service and demonstrates proficiency in organisational skills, time management, and critical thinking to consistently meet or surpass client expectations. Prior experience in the travel industry is essential, with system knowledge of Sabre and Tramada considered advantageous. We''re seeking an individual with robust leadership and communication skills, coupled with a customer service-oriented approach and professionalism.Skills And ExperienceDemonstrated Leadership AbilitiesPrevious Management ExperienceUnderstanding of CTM Finance processesTechnological Proficiency with Strong Troubleshooting SkillsExceptional Client Service and Interpersonal SkillsMeticulous Organization, Time Management, and Attention to DetailPeople Management skills.Sabre and Tramada KnowledgeImportant Information & requirements:OTM''s will be required to work from the office 4 days initially / ongoing 3-4 days per weekAvailable over a rotating roster between 8am-6pmWhy CTM?CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing.As a global organization CTM offers a range of employee benefits that you can access, including;Travel discountsPerkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefitsTraining and Development opportunitiesAnnual Volunteer Dayx2 Wellness/Chillout DaysBlended work arrangements with hybrid WFH flexibility2 Weeks extra leave - Purchase LeaveCTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.Acknowledgement of CountryIn the spirit of reconciliation, Corporate Travel Management acknowledges the Traditional Custodians of Country throughout Australia and their continued connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesTravel ArrangementsReferrals increase your chances of interviewing at Corporate Travel Management (CTM) AU/NZ by 2xSign in to set job alerts for Manager roles.Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoSMB Account Manager, Talent & Learning SolutionsSouthbank, Victoria, Australia 6 days agoTeam Leader Facility Partnerships and ActivationMelbourne, Victoria, Australia 9 hours agoCustomer Account Representative - AustraliaMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia A$30.00-A$33.00 1 day agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia A$75,000.00-A$85,000.00 2 weeks agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoSenior People & Culture Business PartnerCremorne, Victoria, Australia 11 hours agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoSouth Yarra, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoNorth Melbourne, Victoria, Australia 2 days agoSouth Melbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 6 days agoWere unlocking community knowledge in a new way. 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