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Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertAudika is part of Demant, a global leader in hearing healthcare, offering solutions and services to assist people with hearing loss. The group employs over 22,000 staff across more than 30 countries and provides hearing healthcare and intelligent audio solutions in over 130 countries.In Australia, Audika operates over 350 clinics dedicated to delivering hearing services and improving the quality of life for our clients. Our goal is to prioritize hearing care on the healthcare agenda and enhance the lives of those with hearing loss.ResponsibilitiesWe are seeking a self-motivated, customer-focused individual to join us as a Clinic Co-Ordinator at the Audika South Plympton Clinic on a part-time basis (Wednesday, Thursday, and Friday, 9am-5pm). If you are passionate about helping clients improve their hearing and quality of life, keep reading! This role is perfect for you.This pivotal role in each clinic supports clinic performance and enhances customer experience. We are looking for a compassionate, process-oriented, and purpose-driven individual with excellent organizational and customer service skills to help more people access better hearing solutions.You will collaborate with Clinicians and Hearing Technicians (where applicable) to deliver quality hearing healthcare outcomes for our clients.You will gain knowledge about our products, services, competitive advantages, and government funding programs. Using this knowledge, skills, and tools, you will apply tailored, client-specific sales strategies to ensure they receive the best possible solutions.You''ll be successful in this role if you have:Previous administration and customer service experience in retail, hearing care services, pharmacy, or allied health environmentsExperience working with an older demographic (preferred)Strong interpersonal communication skills and empathy to support clients on their hearing journeyHigher School Certificate (HSC) or TAFE QualificationWhat''s in it for you:Permanent part-time role within an established global organizationPerformance incentivesSupportive hearing care teamOpportunities for professional development through clear career pathways and trainingMyRewards program offering discounts at over 300 retailers and services across AustraliaOnline Wellbeing Centre providing activities, workouts, meditations, nutritional and financial advice for a healthier, happier lifeEmployee Assistance ProgramBirthday and Christmas giftsOur Values:Audika prides itself on a diverse and inclusive culture that respects and values our employees.We are a team of professionals dedicated to bringing sound to life and connecting clients through our hearing products.Our success starts with our employees, who embody our values and foster a supportive, encouraging environment where everyone can thrive and succeed.We create trust! We are team players! We develop innovative solutions! We maintain a can-do attitude in all we do.About Audika GroupThe Audika Group is the hearing care division of Demant, one of the world''s leading hearing care retailers with over 3,500 clinics in 25 markets. Joining our team offers an inspiring, motivating work environment within a highly international setting, working with diverse countries, cultures, and perspectives alongside dedicated colleagues. #J-18808-Ljbffr