Job Title

A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It''s the start of a career that will allow you to empower thousands to put themselves First and lead fearless and extraordinary lives.As an employer, we are on a mission to uncover exceptional talent and nurture, develop, and celebrate our employees.The opportunity:Member Support Consultants (MSC''s) at our Bondi Spring St club are the driving force behind the success of Fitness First. They are the first people to interact with our members and have inspired thousands of people to begin their journey towards becoming more active, fulfilled, and confident versions of themselves.No two days are the same as an MSC, and you will have the opportunity to interact with people from all walks of life. In this role, you will drive membership growth by performing outreach activitiesgenerating and converting leads by inspiring people to take action that positively impacts their physical, mental, and emotional wellness. You will also aid membership retention through positive interactions with our existing members, assisting them with inquiries, and providing exceptional customer service that motivates them to continue their fitness journey.Responsibilities:Proactively contribute to club sales budget utilizing sales promotions and referral campaigns.Generate and convert high-quality sales leads through community outreach, seeking referrals, and identifying new business opportunities.Achieve the required number of lead contacts via telephone to maximize sales opportunities.Provide sales presentations and tours to prospective members.Create positive and personalized member journeys through interactions.Achieve successful outcomes to inquiries.Open and close the club as per the club roster.Participate actively in member retention programs, inspiring members to continue their fitness journey.Make regular service calls to new and existing members to keep them engaged, recommending club-based products to enhance their results and experience.Requirements:Current First Aid & CPR certificate.A problem-solving mindset to provide solutions that meet potential members'' needs.Excellent communication skills to engage and inspire others.Drive and goal-focus, with a continuous desire to excel.Team spirit to support and celebrate team successes.Customer focus with the ability to build rapport across diverse backgrounds and motivate achievement of goals.What we can offer you:We offer a meaningful career where your actions positively impact others daily. Join our energetic and supportive culture, where you''ll feel part of the Fitness First family from day one.In addition, we offer:A competitive OTE of $60,000-$65,000 comprising base salary and commission, plus super.A complimentary Platinum Fitness First membership.Anniversary leave days and additional free gym memberships for friends and family as part of our recognition for service awards.Career development opportunities within Fitness and Lifestyle Group, Asia Pacific''s largest diversified fitness group, across various brands, locations, and disciplines.Enhance your professional and personal growth with access to industry-leading learning and development content through the FLG Learning Hub, offering over 90,000 online courses. Additionally, explore curated reads with Blinkist to boost your knowledge anytime, anywhere. Unleash your potential and reach new heights with our comprehensive learning resources!About Fitness & Lifestyle Group:Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a positive impact on people''s lives through innovative health and wellness offerings, both physical and digital.Our portfolio includes globally recognised brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry''s. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives.Apply Now!Please visit our website: careers.fitlg.com for current vacancies and to register for job alerts in your area.Our Commitment to Diversity and Inclusion:At Fitness and Lifestyle Group, we bring positive energy and attitude to work every day. We are proud of who we are and encourage individuality, recognizing the value diversity and inclusivity bring. We empower our team to be their authentic selves at work and welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, races, sexes, intersex statuses, gender identities, sexual orientations, people with disabilities, and other diverse backgrounds. #J-18808-Ljbffr