Job Title

Are you energetic, customer service focused, and love collaborating with people? Then this is the role for you! Our Infusion Unit, the Thompson Unit, is looking for a full-time (Monday to Friday) ward clerk to join our team. You will play a key role within a supportive team to ensure our patients have a pleasant experience during their admission. As a Ward Clerk, your responsibilities will include: Greeting all customers with care and compassion to ensure patients and families feel comfortable during their hospital stay. Working collaboratively with nursing staff and the Nurse Unit Manager. Preparation of patient files. Booking appointments in coordination with doctors rooms using electronic systems. Medical record filing. Providing clerical support to the clinical team. Liaising with allied health, ward persons, and other hospital departments to facilitate patient treatments or transfers. Demonstrating excellent interpersonal and customer service skills. Exhibiting good oral and written communication skills. Being well-organized, able to prioritize, plan, and work under pressure. Working autonomously in a self-directed environment. Having previous experience in a medical environment. Understanding medical terminology. Experience with WebPAS Medical System. Experience in a ward environment. About us The Thompson Unit cares for a broad range of medical conditions, specializing in Oncology, Haematology, Neurology, and Gastroenterology. As one of the leading cancer hospitals in Melbournes outer east, Ringwood Private Hospital provides high-quality care from diagnosis through treatment and end-of-life care. Why Healthscope? We care about your career at Healthscope. No matter where you go within our community of care, you will be supported by great team leaders, be part of strong, innovative teams, and have opportunities to grow and develop. Our people are at the heart of our organizationevery role makes a difference to patients and their families. We work together to create positive, memorable experiences alongside our commitment to quality care. As the only national private hospital operator and healthcare provider in Australia, our team of over 19,000 highly experienced professionals across various roles and specialties collaborates to improve outcomes, share knowledge, support each other, celebrate successes, and face challenges together. Joining us opens the door to endless opportunities. We support continuous professional development, specialization, and education, encouraging our people to grow and flourish. To Apply Please click on the ''Apply'' button to access our online application form. Include a cover letter, your CV, and contact details for two professional referees. For further enquiries Contact Georgia Crowley, Nurse Unit Manager, at 03 8804 4044. #J-18808-Ljbffr