Job Title

Your role at St John of God Geelong HospitalYou will be responsible for providing high standard support and assistance to patients, visitors, and caregivers, and directing queries accordingly.Assist patients, visitors, and the general public with enquiries and directions. Receive pre-admission forms, check health insurance details, and notify patients of any extra charges they may incur.The PositionMaintain patient records, ensuring accuracy and currency of details, including newborns.Assist patients, visitors, and the general public with enquiries and directions.Receive and create pre-admission forms, check health insurance details, and notify patients of any extra charges.Admit new admissions for the day.Maintain security of keys and the key register.Distribute and coordinate incoming and ongoing mail and faxes.Perform photocopying and other duties as required.Coordinate with the Manager, HIS, or Hospital Coordinator regarding any problems encountered during duty.Maintain cordial relations with patients, families, ancillary staff, and other department members.Work with doctors and nurses, providing assistance with administrative tasks as needed.Knowledge of medical terminology and experience in the health industry are essential. Ability to deliver exceptional customer service is also required.Successful candidates will be able to work extra shifts, including weekends, nights, and other weekdays, and demonstrate the ability to work independently and as part of a team.Above all, customer service will be at the core of everything you do, supporting our Mission and Values.We can offer youSalary: $36.48 to $37.53 per hour (inclusive of casual loading), plus 11.5% superannuation.Casual position available.Salary packaging options up to $18,550 on benefits such as mortgage, rent, meal entertainment, holiday accommodation, or other living expenses, with options to salary package benefits above the FBT cap, including novated leasing, work-related expenses, self-education, and additional superannuation.A healthy work-life balance through flexible work options, additional purchased leave, and well-being programs.Employee discounts on St John of God Hospital & Medical Services and Private Health Insurance.A dynamic multidisciplinary team.For enquiries, contact Melanie Brame, Manager - Patient Administration, at (03) 4245 7076.Application closes on 18th June 2025.At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.All caregivers employed by St John of God Health Care are required to be vaccinated against Influenza to fulfill the role''s requirements. #J-18808-Ljbffr