Job Title

Shape the Future of Customer Experience with Probe CXWere on a mission to redefine customer experience through digital innovation.Why Probe CX?Were at the forefront of a rapidly expanding industry, and our growth is accelerating. Probe Group empowers businesses to amplify their customer experience by blending human insight with technological excellence.As part of our team, youll have the unique opportunity to work with our portfolio of brands Innovior, ConvAI, Microsourcing, and Beepodelivering comprehensive, end-to-end solutions that drive digital transformation for our clients. From intelligent automation and data-driven insights to offshore support, youll have the tools and resources to offer clients the best in digitally enabled CX.Your Role: Business Development DirectorAs a Business Development Director at Probe CX, you wont just be sellingyoull be leading the charge in our growth strategy. Youll have the autonomy to shape your own success, supported by a company thats recognized as a sector leader.Your mission is to secure new business and expand our service offerings across the ANZ region. This role is about more than just sales; its about driving CX innovation. With uncapped earning potential, the skys the limit for what you can achieve.Key Tasks and Responsibilities:Acquire new customers, drive revenue, and close deals within key segments and verticals.Offer consultative solution-selling to address complex client issues in the customer care domain.Manage the sales process, guide internal teams, and ensure collaboration to develop innovative solutions that meet sales targets.Maintain disciplined CRM management throughout all sales opportunities.Build strong relationships with decision-makers to secure new business and maximize Probe Groups value.Understand and articulate Probe CX services and differentiation.Identify and address client needs, acting as a trusted advisor with deep insight into their business challenges.How do we measure success in this role?Success is measured by positive pipeline movement, achieving new business revenue targets, maintaining strong CRM discipline, and building robust internal relationships.Skills and Experience Required:Demonstrable experience in sales performance in the APAC region Self-starter who has been involved in longer duration sales cyclesDeep understanding of the BPO Procurement processA mature approach to consultative solution sellingProven ability to initiate, develop and grow C-level and senior relationships within target client organisations and influence purchase and buying decisionsUnderstanding of BPO requirements in specific market segments, including FGT, Retail, Travel, BFSI and Government.Excellent communication, relationship building and interpersonal skillsA positive attitude, with an unyielding passion for successExtensive social and business networksAbility to multitask, self-manage and provide an exceptional customer experienceWhy You Should ApplyAt Probe CX, we understand that intrinsic motivators are crucial for driving success and maintaining high performance. Were looking for self-driven professionals who are passionate about customer experience and are eager to make a difference. With our support, youll have the freedom to excel, the resources to grow, and the recognition you deserve.Join a Winning TeamIf youre an Enterprise Sales Hunter who thrives on achievement, autonomy, mastery, purpose, and recognition, Probe CX is the place for you. Were not just shaping the future of customer experiencewere leading it. Your journey to success starts here.Take the Lead in CX TransformationJoin us at Probe CX and be part of a team thats redefining whats possible in customer experience. With the backing of an industry-leading company and a rapidly growing sector, your potential for success is limitless.This is your opportunity to make a real impact, surpass your goals, and be recognized as a leader in the field.Probe Group firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive.At Probe Group equality is not merely a slogan - it''s our commitment. Our way of life. Here, we don''t just accept your unique authentic self - we celebrate it, valuing every individual''s contribution to our collective success and growth. Join us in celebrating you and your 100%! #J-18808-Ljbffr