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4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Multiple Positions Available (flexibility for part-time or full-time)$66,807 FTE+ Super + Salary Packaging* (to increase your take home pay)Located in Adelaide CBDYoure welcome at RASAOur belief in the transformative power of relationships lies at the heart of everything we do.Multiple Positions Available (flexibility for part-time or full-time)$66,807 FTE+ Super + Salary Packaging* (to increase your take home pay)Located in Adelaide CBDYoure welcome at RASAOur belief in the transformative power of relationships lies at the heart of everything we do.You will be joining an inclusive, supportive and welcoming culture. Relationships Australia South Australia (RASA) Values are Diversity, Respect, Belonging and Learning and this is reflected in the way we work and treat each other. Our teams embrace people from a wide range of cultures, backgrounds, beliefs, sexual and gender identities. We understand that your relationships are important, so we believe in being flexible, where possible, to support you to balance your work and personal commitments.Who We Are Looking ForWe are seeking dedicated Client Service Officer''s to deliver on-site, client-centric service and administrative support across the range of services offered by Relationships Australia SA (RASA). In this role, you will be responsible for efficiently handling inquiries, providing information, referrals, and managing intake services to accurately assess and address the diverse needs of clients and visitors at RASA sites.To Be Successful In This Role You Will HaveCert IV Community Services (AQF Level 4) or willingness to undertake the qualification.It Would Be a Bonus If You HaveA passion for community services and community well-being.Experience working in a fast-paced environment where speed and accuracy are critical.What You Will Be DoingDelivery of best practice in client service from the first point of contact and throughout client engagement with RASA.Provide triage and service needs identification for all clients and visitors, both on-site and over the phone, including making appointments and providing general information about RASA services.Work restoratively and build relationships with teams to support a "No wrong door" approach to client enquiries.Deliver a high standard of risk awareness and response at the first point of contact.Develop expertise in the accurate use of a range of digital platforms for client service delivery, data collection and storage and communications, and support the digital skill development of other team members.For more information you can read the full Position Description.If this role is what you are looking for, wed love to hear from you.Enquiries: Any enquiries can be addressed Pilita on 8223 4566.This job ad will close on 5 June 2025 at 11.59pm.Relationships Australia South Australia is a Child Safe and Equal Opportunity EmployerPlease note that the services provided at RASA sites mean that our employees need to follow some specific requirements:A satisfactory DHS Working with Children CheckA satisfactory National Criminal History CheckHave had the three TGA approved and recognised COVID vaccine doses and provide the certificate. If you cant comply, you are encouraged to have a confidential conversation with the hiring manager about your individual circumstances.How Salary Packaging can increase your take home paySalary packing is an entitlement granted by the Federal Government to workers in approved non-government and health organisations. Salary Packaging can increase your take home salary by creating tax free earnings.In effect,$15,899of your wage can be paid tax free in each fringe benefit tax year. This ''tax free'' amount is inadditionto the tax-free threshold of$18,200for income.Follow the link to theSalary Packaging information provided by AccessPay, our chosen provider,to find out more.About RASARelationships Australia South Australia (RASA) is a not-for-profit, secular, community organisation, helping people to overcome difficulties and bring about positive change in their lives. We offer services for families, couples and individuals of all ages, backgrounds and abilities. 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