Job Title

Rewarding long term career for a committed, performance driven professionalCity location with close proximity to public transportCollaborative and supportive cultureThe OrganisationAdelaide Venue Management (AVM) is South Australias leading provider of venue management services. It is responsible for operating three of Adelaides most iconic venues: Adelaide Convention Centre, Adelaide Entertainment Centre, and Coopers Stadium, in addition to functions and events at The Drive.The RoleWe are seeking an experienced ICT professional to lead a small team and provide support for the Corporation in all aspects of ICT.Reporting to the IT Manager, the IT Technical Services Lead is a technical expert that is a mentor, and a facilitator, helping the IT team navigate challenges, ensuring the successful completion of projects, tasks, and overall team performance.We thrive in an in-office setting, where we work closely together. Our office is at the heart of everything we do, its not just where we work, its where our product comes to life.Key Responsibilities:Lead, mentor, and motivate the IT Team to achieve efficient outcomesProvide technical guidance and support to the IT Team and assist with removing technical roadblocksProviding telephone and customer-facing IT supportManaging support requests in the IT service desk ticketing systemTesting and deploy updates to software, servers, and hardwareSkills you will bring to the role:Experience in a role delivering IT services and team, ideally in a medium to large business environment.High level of diverse IT skills, knowledge and experienceStrong methodical approach to problem solvingAbility to positively influence others to achieve results that are in the best interest of the organisation.Outstanding verbal and written communication skills.Why you''ll love working with us:Great team culture and supportive environmentTraining and development opportunitiesSalary dependent on experiencePrime CBD location, close to public transport & the vibrant Riverbank precinctDiscounted CBD car parkingChoose between a supplied and laundered uniform at no cost or wear your own business attire.20% discount off Food & Beverage at Home Ground Cafe when working16 weeks paid maternity leavebecause family is importantState government superannuation and salary sacrifice opportunitiesVolunteer opportunities with our community partnersAnnual AVM Conference and Awards to communicate, celebrate and rewardAbout Adelaide Venue ManagementAt AVM, our purpose is to attract and deliver outstanding events that advance South Australia and its communities. We are passionate about providing exceptional experiences for those who visit, work, and perform in South Australia, helping to shape the future of our vibrant state. With a focus on the events, entertainment, and sporting industries, we aim to position South Australia as one of the worlds premier event destinations.Our mission is to offer the highest level of service and create unforgettable experiences that support the states cultural and economic prosperity. As part of our growing team, you will have the opportunity to contribute to the development of world-class events that put South Australia on the global map.Our People:At AVM, our greatest asset is our people. We value teamwork, diversity, and the ideas that drive innovation. We believe in creating a supportive, inclusive environment where every team member can grow professionally and personally. As part of our team, you will play a key role in shaping South Australias future and legacy as an event destination.Our Culture:We foster a culture of excellence, where creativity is encouraged, collaboration is key, and new ideas are always welcome. We offer a positive, dynamic workplace where your contributions matter and where youll have the opportunity to make a real impact on both the local community and the global stage.Our Impact:When you join us, you are directly contributing to South Australias economic and cultural development. From iconic events to global sporting spectacles, your work will help strengthen South Australias position as one of the worlds top event destinations.How to ApplyApplications, including a brief cover letter and up-to-date resume, may only be submitted via SEEK or the AVM Careers Website, addressed to Michelle Wiley, Senior Talent Coordinator. Applications close at 11:30 pm (Adelaide Time) on Sunday 15 June 2025. Early applications are encouraged as the position may be filled before the closing date. Please note: Only shortlisted candidates will be contacted.Adelaide Venue Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Position Description - IT Technical Services Lead - May 2025.pdf (153 kB)When applying for any Vacancies / Jobs please use: Internet Explorer 9 and above, Firefox, Chrome, Safari or Opera.Please do not use Internet Explorer 8 or earlier versions. #J-18808-Ljbffr