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Job Title


Customer Business Manager - Grocery


Company : Nestl SA


Location : Sydney, Australia


Created : 2025-06-13


Job Type : Full Time


Job Description

Press Tab to Move to Skip to Content LinkWere looking for a passionate and commercially savvy Customer Business Manager to join our Nestl Oceania sales team. In this role, you will be responsible for transforming our business within the fast growing eCommerce channel, through leading customer relationships, building joint business plans, managing commercial investment and executing strategic category initiatives which deliver sustainable long-term growth for Nestl and our customers in this channel.A day in the life of...Reporting into the Head of Customer eCommerce, you will be joining a passionate sales team, driven by delivering results, building leading customer partnerships and reshaping the future of grocery retail to win with shoppers.Your day-to-day responsibilities will include:Leading the customer relationship with eCommerce customers like Amazon for our Nestl Grocery BusinessDeveloping Customer Joint Business Plans, working cross-functionally with internal stakeholders on the category opportunity, commercial investment plan and sign-offExecuting the plan, working with marketing, category and the eCommerce team on ensuring continued alignment and delivery of the agreed initiativesParticipating in the monthly business planning process working with supply chain and our commercial operations team on forecasting, monitoring performance, identifying opportunities and mitigating risks to the planTrade spend management, working with our eCommerce Next Gen to forecast and ensure efficient and effective use and ongoing optimisation of commercial investmentCollaborate with supply chain to drive operational efficiencies both internally and with our customersCapability building, liaising with our global eCommerce teams to advance local knowledge on the Pureplay eCommerce channel and bring new ideas to the local marketWhat will make you successfulAn understanding of the Pureplay eCommerce channel, in particular AmazonStrong negotiation skills, with the ability to create value for both Nestl and our partnersExperience navigating a large organisation and building cross-functional relationshipsThe successful candidate will have demonstrated experience in Account Management; ideally within FMCG.You will be passionate, driven and proactive about delivering opportunitiesAs a true partner to the business and customer, you are a confident communicator and have the ability to adapt communicate style with stakeholders.You will be results focused and be motivated to achieve the best results for both Nestl and your customer.You will have a proven track record of success in exceeding targets & developing relationships with key customers.Full Australian working rights and applicants may be required to undergo pre-employment checks, including but not limited to health checks, prior to appointment to this role.BENEFITSYou will have the chance to work with an outstanding and highly engaged team, build and grow your career with an inclusive, global FMCG leader.In addition, we offer:5 ''KitKat Days'' throughout the year, allowing time off for personal well-being and recharge.Flexible working hours and a hybrid working model.Varied career experiences and personalised development supportWellbeing benefits including vaccinations and health insurance discountsDiversity & Inclusion initiatives and programPaid parental and partner leavePurchase Leave SchemeVolunteering leave, Sports leave, Emergency Services leaveDiscounted gym membershipsOur StoryAt Nestl, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering an inclusive, diverse, and collaborative environment, embracing innovation, and empowering people and teams to win.We aim to hire respectful, curious, value driven and inspiring people who care about the peoples lives that we touch every single day.We want to make finding your dream job possible. If you require additional support with your application, please contact us at careers@au.nestle.com #J-18808-Ljbffr