Job Title

We are seeking professional, self-motivated, driven, and enthusiastic individuals to be part of our team at our luxury hostel on the Royal Mile with CoDE Hostels - The CoURT. About CoDE Pod Hostels CoDE Pod Hostels offers high-quality accommodation in a combination of double and multi-share Pod bedrooms. We are a Capsule Hotel located just off The Royal Mile, opened mid-August 2019, with over 200 beds, communal kitchen, and social areas, all designed to the highest standards within a historic building. Our original site on Rose Street is seven years old and consistently rated as one of the top hostels in Edinburgh. Who You Are Were looking for someone passionate about maintaining our high standards as the CoDE family grows. Role and Responsibilities You should be flexible and willing to work various shifts, including day and night reception shifts, as well as housekeeping. Reception duties include food & beverage sales and coffee sales. Night shifts may vary but flexibility is appreciated to help you understand all aspects of our business. Responsibilities include but are not limited to: Front of House (Day/Night): Welcoming and caring for guests Checking guests in and out Upselling food & beverage, including making coffees on our Barista machine Bar work, including beer, whisky, and gin sales Kitchen assistance and food running Running guest events Resolving guest comments Processing card payments Selling tours and products Responding to requests, calls, emails, and reviews Filling in reports like lost property and task logs Housekeeping: Maintaining cleanliness standards Handling linen deliveries, making beds, cleaning rooms and bathrooms Cleaning common areas and kitchens Preparing rooms for guest arrivals Caring for the Building: Following health and safety policies Ensuring doors are locked Reporting maintenance issues and lost & found items Keeping common areas tidy Providing guest feedback Rewards Be part of an innovative, growing brand that welcomes new ideas and initiatives. Free Stays: Up to 5 complimentary overnight stays annually for you and a guest at CoDE & Destiny Student Properties, subject to conditions and availability. Family & Friends Discount: Up to 30% off on accommodations at CoDE and Destiny properties, across 7 stays annually. Birthday Vouchers: Celebrate your birthday with a voucher from us. Employee Recognition: Achievements are recognized and shared regularly. Tour Partnership Program: Discounts on city tours. Staff Food & Beverage Discount: 20% off all food and drinks. Team Events: Regular gatherings and team-building activities. Volunteering Days: Up to one paid day per year for external volunteering, with approval. If you believe you have what it takes, please send your CV and a cover letter explaining why you want to join our team. #J-18808-Ljbffr