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Job Title


Guest Experience Supervisor (Flexi)


Company : Merlin Entertainments


Location : Sydney, Australia


Created : 2025-06-15


Job Type : Full Time


Job Description

What you''ll bring to the teamAre you a Super-star, Superhero, or super fan? Would you like to spend your days on the red carpet with Chris Hemsworth, or getting a party started at Sydney Live? Perhaps see our fluffy Koalas and unique Australian WILDLIFE? If so, we have a great opportunity to join our team as a Part-Time, Flexi Guest Experience Supervisor at Madame Tussauds Sydney and WILDLIFE Sydney! About the Role Our Guest Experience Supervisors are the driving force behind our team of Guest Experience Hosts at Madame Tussauds Sydney. They ensure all staff and guest needs are met, providing an incredible experience in our attraction, while also fulfilling business needs as the Duty Supervisor during the day. You may be asked to operate a ride that involves standing and focus for extended periods. About You The ideal candidate will have a passion for delivering outstanding guest experiences and a proven track record in customer service. Experience in fast-paced attractions is desirable but not essential. You should be ready to be hands-on with the daily operations and administrative tasks such as rostering and payroll. A valid NSW Working with Children Check is required. Benefits Corporate benefits including free access to attractions worldwide Opportunities to develop and progress your career in tourism and attractions Additional leave (including birthday and wellbeing) and 3 volunteer days Participation in Diversity & Inclusion initiatives, including our Reconciliation Action Plan Being part of a fun and vibrant business About Us Merlin Entertainments owns iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. Operating in over 140 attractions across 25 countries, we welcome more than 54 million visitors annually. We are the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions including SEA LIFE, WILDLIFE, Madame Tussauds, and Fly Treetop Adventures. Our company is committed to social responsibility, aiming to respect, conserve, and sustainably manage our aquatic habitats, wildlife, and natural resources through charities like Merlins Magic Wand, the SEA LIFE Trust, and the WILDLIFE Conservation Fund. If you are vibrant and passionate about delivering exceptional service within a great company, we want to hear from you! Merlin Entertainments encourages applications from all backgrounds, including Aboriginal and/or Torres Strait Islander peoples. Please contact us at anzrecruitment@merlinentertainments.biz if you require any adjustments to the recruitment process. Pay RangeCompetitive #J-18808-Ljbffr