Job Title

Customer Service Officer - HR and PayrollJoin to apply for the Customer Service Officer - HR and Payroll role at St John of God Health CareCustomer Service Officer - HR and PayrollJoin to apply for the Customer Service Officer - HR and Payroll role at St John of God Health CareYour RoleSJGHC is seeking aYour RoleSJGHC is seeking a Customer Service Officer to be the first point of contact for valued caregivers (employees), providing prompt and high-quality support for their daily enquiries. You''ll also play a vital role in assisting our HR and Payroll teams, contributing to an efficient service in line with Group policies.Responsibilities include:Deliver high-quality customer service by managing queries and triaging tickets to our Workforce team for efficient, first-time resolution.Provide strong communication skills in writing and by phone manner.Respond to a broad range of enquiries in a well-rounded, accurate and timely manner.Maintain a professional and courteous relationship with all internal and external customers.Provide crucial support to our HR and Payroll teams during peak timesYou''ll bring excellent customer service and communication skills, thriving in our fast-paced environment. A solid understanding of call center operations and ticketing systems, coupled with a strong grasp of Workforce procedures, is essential. We also require your ability to interpret enterprise agreements, relevant legislation, policies and procedures.Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.We Can Offer YouPermanent Full Time positionSalary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:Novated leasingwork related expensesself-education andadditional superannuationEmployee discount on St John of God Hospital & Medical Services and Private Health InsuranceEmployee support through our dedicated free Employee Assistance Program (EAP)Access to a range of Lifestyle, Health & Wellbeing rewards and discountsPerth CBD office with end of trip, bike and shower facilitiesFlexible working arrangements work from home 40% of the timeIf suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes.St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesHospitals and Health CareReferrals increase your chances of interviewing at St John of God Health Care by 2xGet notified about new Customer Service Officer jobs in Perth, Western Australia, Australia.Perth Airport, Western Australia, Australia 1 day agoPerth, Western Australia, Australia 1 year agoPerth, Western Australia, Australia 2 weeks agoCustomer Service Representive - Part-timePerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 2 days agoWelshpool, Western Australia, Australia 3 days agoPerth, Western Australia, Australia 7 hours agoCustomer Service, Mishandled Baggage (Perth Airport)Perth Airport, Western Australia, Australia 1 week agoMadeley, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 2 weeks agoBibra Lake, Western Australia, Australia 1 month agoPerth, Western Australia, Australia 2 days agoCanning Vale, Western Australia, Australia 1 week agoBedford, Western Australia, Australia 1 day agoPerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 13 hours agoPerth Airport, Western Australia, Australia 1 day agoPerth, Western Australia, Australia 2 days agoPerth, Western Australia, Australia 3 hours agoJoondalup, Western Australia, Australia 3 weeks agoRegistry of Births, Deaths and Marriages PoolPerth, Western Australia, Australia 16 hours agoPerth, Western Australia, Australia 3 weeks agoHenderson, Western Australia, Australia 2 weeks agoMurdoch, Western Australia, Australia 11 hours agoBayswater, Western Australia, Australia 1 week agoMaddington, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 4 days agoCanning Vale, Western Australia, Australia 1 week agoCustomer Applications & Processing OfficerPerth, Western Australia, Australia 5 hours agoPerth, Western Australia, Australia 2 days agoCustomer Service Manager (WA) - Coles Supermarkets - DianellaDianella, Western Australia, Australia 5 hours agoEast Perth, Western Australia, Australia 4 days agoPerth, Western Australia, Australia 10 hours agoCanning Vale, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 4 days agoCustomer Service Manager (WA) - Coles Supermarkets - MelvilleMelville, Western Australia, Australia 5 hours agoWere unlocking community knowledge in a new way. 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