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Join to apply for the Business Transformation Lead role at IBMJoin to apply for the Business Transformation Lead role at IBMIntroductionYou will be in the AI Experience Strategy & Design team whose core purpose and capabilities are Business Strategy and Experience Design enabled by AI. We take on the biggest challenges facing businesses today and design the business models, operating models, workflows, new products and services, technical architecture and AI assets to power employee and customer experiences.IntroductionYou will be in the AI Experience Strategy & Design team whose core purpose and capabilities are Business Strategy and Experience Design enabled by AI. We take on the biggest challenges facing businesses today and design the business models, operating models, workflows, new products and services, technical architecture and AI assets to power employee and customer experiences.As an experienced Experience Consultant, you will use human-centered design to solve business challenges through a human lens. We build empathy with the people we are designing new technology, products and services for. We ensure we are meeting their needs, while delivering measurable business value. You will work alongside strategists and technologists who think AI-first.Your Role And ResponsibilitiesIn your role you will be responsible for:Business Case DevelopmentYou will have experience in developing value frameworks and financial modelling for clients, understanding the financial and strategic opportunities within an organisationYou will be confident in presenting business cases and justifying the business value, human value and complexity you have definedOperating Model DesignYou will have experience in working with clients to co-design new operating models for transformation which enable organisations to deliver human-centered, agile, and intelligent workflowsYou will be experienced in developing roadmaps to implement new operating modelsYou will have knowledge of typical management systems, organisational structures, governance, delivery methods and tools which bring modern ways of working together in a framework for transformationProduct ManagementYou will be familiar with managing product or service backlogs though prioritisation frameworks which enable speed to valueYou will be able to build new products and services, starting with an MVP with a vision and roadmap for scaleIntelligent Workflow DesignLeverage methods such as IBM Enterprise Design Thinking and IBM Design for AI and DataExperience with service design methods to design new products and services for organisations, communicated through artefacts such as service design blueprintsExperience with process mining tools to re-imagine intelligent, lean workflowsYou can design, run and develop insights from qualitive user research through observation and interviewYou will be adept at drawing and communicating insights from quantitative researchWorkshop Facilitation and DesignDesign for AILeverage AI tools and models to augment/automate designer tasks listed above (e.g. using AI to synthesis findings, create report structures)Develop your own AI assistants to accelerate your workAI Generated artefacts (e.g. user journey and persona development)Root your methods and values in Ethical AIPreferred EducationNoneRequired Technical And Professional ExpertiseThe ideal candidate will have work experience or qualifications in the fields of business management, economics and design. You will be deeply curious about artificial intelligence and its evolving impact on the world. You will be a core team member, keen to collaborate with a diverse, cross-functional team from business, technology and design who are aligned around a common goal.Preferred Technical And Professional ExperienceYou may have experience in any or all of the following:Product Ownership / ManagementService DesignBusiness Case DevelopmentBenefits Realisation ManagementSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionBusiness Development and SalesIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at IBM by 2xSign in to set job alerts for Business Lead roles.Melbourne, Victoria, Australia 1 week agoBellfield, Victoria, Australia 1 week agoManager, Business Development & Strategic Partnerships, ANZMelbourne, Victoria, Australia 15 hours agoWeChat Pay - Senior Business Development ManagerMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 3 days agoSenior Account and Business Development ManagerSenior Business Development Manager - Customised SolutionsMoorabbin, Victoria, Australia A$175,000.00-A$205,000.00 3 weeks agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia A$120,000.00-A$130,000.00 2 weeks agoSenior Manager, Business Development - APJMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 22 hours agoState Business Development Manager VictoriaBusiness Development Manager, Wish Local APACMelbourne, Victoria, Australia 1 month agoSenior Enterprise Business Development ManagerMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 14 hours agoMelbourne, Victoria, Australia A$180,000.00-A$200,000.00 4 days agoMelbourne, Victoria, Australia 3 weeks agoRichmond, Victoria, Australia 3 weeks agoCEO - National Premium Casual Dining BrandSenior Manager Strategy and Business DevelopmentMelbourne, Victoria, Australia 2 weeks agoTruganina, Victoria, Australia 19 hours agoSenior Manager Strategy and Business DevelopmentMelbourne, Victoria, Australia 1 week agoCollingwood, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 days agoTransformation Mindset Coach | Transform Lives and Your CareerMelbourne, Victoria, Australia 4 days agoSenior Consultant | Strategy & Business DesignMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoBusiness Analyst | Senior Consultant | MelbourneMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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