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Join to apply for the Administrator - Insurance Operations role at Marsh1 week ago Be among the first 25 applicantsJoin to apply for the Administrator - Insurance Operations role at MarshGet AI-powered advice on this job and more exclusive features.We are seeking a talented individual to join our Operations team at Marsh. This role can be based in the Sydney OR Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office.In this role, you will take inbound calls and provide exceptional customer service on behalf of our client in relation to existing and new policy enquiries. Additionally, you will support management, as requird, and accurately process all relevant documentation in a timely manner.We will count on you to:Handle customer enquiries via telephone (inbound and outbound) and email.Manage length of callsMaintain a basic understanding of the core aspects of relevant Insurance and related legislationPromote good listening skillsProvide customers with needed information and supportUpdate reports based on predefined templates on a regular basis to ensure accurate entryWork closely with Team Leader and Seniors to ensure synergy and all time customer satisfactionUtilize computer technology to handle high volume of callsWhat you need to have:High School Certificate or equivalent.Exceptional Customer Service skillsExcellent analytical and negotiation skills, coupled with exceptional written and verbal communication.Proficiency in Microsoft Office Suite and the ability to learn new systems quickly.What makes you stand out:Ability to work under pressure and meet deadlines through effective time management.Motivated self-starter focused on achieving results, capable of working autonomously as well as being a team player.Experience in a similar broking/operational role, preferably in an insurance-related field.Why join our team:We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.About Marsh:Marsh, a business of Marsh McLennan (NYSE: MMC), is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.R_307688Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesInsurance and Business Consulting and ServicesReferrals increase your chances of interviewing at Marsh by 2xSign in to set job alerts for Insurance Administrator roles.Parramatta, New South Wales, Australia 13 hours agoClaims Coordinator/ Claims Assistant rolesBaulkham Hills, New South Wales, Australia A$60,000.00-A$75,000.00 1 week agoPart Time Insurance Administrator- Morning or Afternoons 5 days per weekSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoAdministration Officer Lvl 4 - Menopause Service - The Royal Hospital for WomenRandwick, New South Wales, Australia 2 days agoNorth Sydney, New South Wales, Australia 10 hours agoParramatta, New South Wales, Australia 10 hours agoSydney, New South Wales, Australia 2 days agoHornsby, New South Wales, Australia 2 days agoOutpatient Services - Administrative Officer (Level 3) - Ambulatory Care Business Unit (ACBU)Concord, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 3 weeks agoSenior Claims Specialist (Life Insurance)North Ryde, New South Wales, Australia 1 week agoGuildford, New South Wales, Australia 9 hours agoEmployment Health and Staff Health Services - Administration OfficerNorth Parramatta, New South Wales, Australia 1 day agoOutpatient Services Administrative Officer (Level 3) Ambulatory Care Business Unit (ACBU)Ward Administrative Officer - St Vincent''s Public Hospital, SydneyConcord, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 3 days agoExpression of Interest to become a #PetSurePerson (Australia)Chatswood, New South Wales, Australia 1 week agoSt George Hospital - Administration Officer Level 3 - Clinical Support Officer - Permanent Full TimeKogarah, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 days agoAdministration Officer Lvl 4 - Menopause Service - The Royal Hospital for WomenSydney, New South Wales, Australia 1 day agoAdministration Officer (Lvl 3) - Cardiothoracic & Surgical Services - Perm FTLiverpool, New South Wales, Australia 2 days agoWard Clerk (Administrative Officer Level 2) - Canterbury HospitalSydney, New South Wales, Australia 3 days agoRandwick, New South Wales, Australia 2 days agoWard Clerk (Administrative Officer Level 2) - Canterbury HospitalCampsie, New South Wales, Australia 3 days agoOutpatient Administration Officer - Department of Renal Medicine (SGH)Kogarah, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 3 days agoAdministration Officer Level 3 - Sutherland MHSCaringbah, New South Wales, Australia 1 day agoSt George Hospital - Administration Officer Level 3 - Clinical Support Officer - Permanent Full TimeSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 days agoOutpatient Services - Administrative Officer (Level 3) - Ambulatory Care Business Unit (ACBU)Sydney, New South Wales, Australia 2 days agoWere unlocking community knowledge in a new way. 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