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Job Title


Commercial Business Administration Officer


Company : East Gippsland Shire Council


Location : Bairnsdale, Australia


Created : 2025-06-15


Job Type : Full Time


Job Description

Commercial Business Administration OfficerAdmin support role utilising financial, customer service and marketing skillsSalary from $75,075 $85,713 per annum + super60/40 Flexible hybrid working optionsWhy youll love EGSCLive and work in East Gippsland and you''ll be surrounded by high country, national parks, incredible surf beaches and marine parks. At East Gippsland Shire Council, we can offer you a rewarding opportunity to grow your skills and build a career with us while servicing the community.If you want to love what you do, grow your career and spend your weekends outdoors fishing, camping, surfing, snowboarding and so much more, this might just be the place for you.The OpportunityAs the Commercial Business Administration Officer, you will provide high level administrative support to the Commercial Enterprises business unit. You will be the first point of contact for internal and external customer service enquiries, build and maintain spreadsheets and reports, and support the coordinator in the development and review of marketing and strategic plans for Councils commercial businesses.Key responsibilities include:Ensuring excellent customer service and timely responses across Council Enterprises.Provide administrative and systems support, including database management, record keeping, and assistance with programs such as Newbook, Agrinous, and the Microsoft Suite.Assist with finance tasks including invoicing, procurement, vendor liaison and reporting.Coordinate updates to policies, procedures, marketing plans, and compliance documentation in collaboration with relevant staff.Review guest feedback and survey data to deliver insights that drive continuous service improvement.Contribute to communications and marketing, including newsletters, social media, promotional materials, and online reputation management.This is a permanent, full-time opportunity based in Bairnsdale.Relevant experience with business administrative systems and processes.A high level of computer literacy with proven ability to use various software applications and adapt to change.Demonstrated passion for customer experience with high level verbal and written communication skills.Ability to manage busy workloads and to be clear about setting priorities in the context of your own and team objectives.Ability to collaborate with others and work effectively in a team environment.If successful, you will need to undertake a police check. You must also be legally entitled to work in Australia.We offer:Work-Life Balance:60/40 Hybrid office/WFH optionsADO every 4 weeks and option to purchase additional leaveFlexible start and finish timesExtra time off over ChristmasDiscounted memberships to our Recreation CentresBanded salaries with built in yearly increases!Annual leave loading paid as a lump sum in December!17 weeks paid parental leaveAdditional special leave available for chronic health conditions and other special needsLearning and Development team to keep your skills up to date and give you the opportunity to develop your career!Employee Assistance Program offering counselling support when you need itStaff consultative committee - management consult staff on big decisionsTo apply, please submit:Your resumeA statement addressing each of the key selection criteria.Applications close at 11.59pm on 26 June 2025Questions? For a confidential discussion about the position or to learn more, please contact Kylie Ward, Commercial Business Coordinator, on (03) 5153 9500.East Gippsland Shire Council is committed to being a diverse and inclusive organisation that supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQA+, gender diverse people, religiously, culturally and linguistically diverse people and people of any age.East Gippsland Shire Council is committed to upholding the Child Safe Standards and has a zero tolerance for child abuse and harm. 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