Job Title

Join to apply for the Customer Service Specialist - Shannons role at Suncorp Group2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Specialist - Shannons role at Suncorp GroupDrive your career forward with Shannons Join our team of Motor Enthusiasts in Perth!Start Date: Wednesday 16th JulyWere looking for motoring enthusiasts to join Shannons in permanent part-time roles a set shift across 4 days per week (see details below).At Shannons, we dont just insure vehicles we live and breathe them. Join a team of genuine enthusiasts who share their passion daily, helping customers protect what they love most.This isnt just a job, its your chance to connect with like-minded people, share your passion, and make a real difference.What Youll DoAs a Motor Enthusiast Underwriter, youll use your motoring knowledge to support customers who care deeply about their vehicles just like you. From providing tailored advice to protecting their pride and joy, your expertise will make all the difference.Youll Be Responsible ForHandling inbound calls from fellow enthusiasts and delivering expert advice with genuine enthusiasmHelping customers find tailored insurance cover or update their existing policy whilst making the complex, simpleShare your passion for all things motoring in every conversation and connect authentically with customers about their vehiclesNavigating multiple digital systems efficiently to provide accurate and timely supportUse a balanced scorecard framework to meet achievable performance targets and quality standardsCompleting 7 weeks of comprehensive onsite training to set you up for successWhat Youll BringA well-developed passion for vehicles and the ability to engage authentically and professionally with our enthusiast customer baseStrong customer service experienceClear, confident communication skills with the ability to simplify complex informationStrong technical proficiency and the ability to navigate multiple systemsA growth mindset, enthusiasm to contribute to a collaborative team, and drive to achieve personal and team targetsFull commitment to the nominated shift pattern and 7-week training programA suitable home workspace or willingness to set one up for hybrid workingShift OptionsWere currently recruiting for part-time positions in Perth with the following shift option:Saturday, Monday, Thursday, Friday 30 hours per week fixed 7am start on Saturday and fixed 9am start on weekdaysStart window means your rostered start time may vary within the listed hours. You must be able to fully commit to the shift option selected.What We Can Offer YouCompetitive salary: $69,440 package (including super), pro rata for part-time hoursAdditional incentives: Penalties on eligible shifts & performance-based incentivesWork-life balance: Flexible work options 50% in office, 50% work from homeLeave benefits: 20 weeks paid parental leave, emergency response leave, military service leavePerks & discounts: Discounts across 400+ major retailersCareer growth & development: Recognition programs, career development pathways, study supportCommunity & giving back: Paid volunteer leave, matched giving through our community programsFind our full list of benefits here - Employee benefits | Suncorp GroupWork From Home RequirementsAs this role will be a combination of onsite attendance and work from home you will need to be set up accordingly. You will be provided with a Suncorp laptop; however, you must organise the following:Home phone line or VOIP connectionGood quality internet connection, ergonomic set up including keyboard, mouse, dual screens, desk, chair and a private space.About ShannonsShannons is Australias leading insurance provider for motoring enthusiasts. We are also one of Australias leading motorcycle insurance providers and support more than 1,200 car and motorcycle enthusiasts events throughout Australia every year.We are proud to be a part of the Suncorp Group family alongside some of Australias most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring out customers peace of mind when it matters most.Chase the sun, apply online today.At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. Wed love to see your application and speak with you even if you do not match the above mentioned.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesFinancial Services and InsuranceReferrals increase your chances of interviewing at Suncorp Group by 2xGet notified about new Customer Service Specialist jobs in Perth, Western Australia, Australia.Perth, Western Australia, Australia 1 year agoPerth Airport, Western Australia, Australia 1 day agoPerth, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 2 days agoPerth, Western Australia, Australia 2 days agoPerth, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 2 days agoPerth, Western Australia, Australia 2 months agoWelshpool, Western Australia, Australia 3 days agoPerth, Western Australia, Australia 1 month agoPerth, Western Australia, Australia 2 weeks agoHerdsman, Western Australia, Australia 1 month agoBibra Lake, Western Australia, Australia 1 month agoCanning Vale, Western Australia, Australia 1 week agoBedford, Western Australia, Australia 1 day agoCustomer Service Representive - Part-timePerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 2 days agoPerth, Western Australia, Australia 22 hours agoPerth, Western Australia, Australia 4 weeks agoMadeley, Western Australia, Australia 1 week agoPerth Airport, Western Australia, Australia 1 day agoCustomer Service, Mishandled Baggage (Perth Airport)Perth Airport, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 1 week agoNorthbridge, Western Australia, Australia 3 days agoFremantle, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 4 weeks agoWest Perth, Western Australia, Australia 1 week agoJoondalup, Western Australia, Australia 3 weeks agoBayswater, Western Australia, Australia 1 week agoCanning Vale, Western Australia, Australia 3 days agoPerth, Western Australia, Australia 3 days agoMaddington, Western Australia, Australia 1 week agoHenderson, Western Australia, Australia 2 weeks agoCanning Vale, Western Australia, Australia 1 week agoCustomer Banking Specialist - MaddingtonPerth, Western Australia, Australia 3 days agoPerth, Western Australia, Australia 4 days agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr