Job Title

Gilbert''s Bentleigh is hiring a Full time Restaurant Duty Manager role in Bentleigh, VIC. Apply now to be part of our team.Gilbert''s Bentleigh is hiring a Full time Restaurant Duty Manager role in Bentleigh, VIC. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Afternoon, Morning, EveningTuesday: Afternoon, Morning, EveningWednesday: Afternoon, Morning, EveningThursday: Afternoon, Morning, EveningFriday: Afternoon, Morning, EveningSaturday: Afternoon, Morning, EveningSunday: Afternoon, Morning, EveningMore than 4 years of relevant work experience required for this roleExpected salary: $70,000 - $75,000 per yearPosition Summary:Responsible for the running of the front of house (FOH) and FOH staffBuild and maintain excellent customer relations and service standards to enhance regular trade at all times of the year.Duties and Responsibilities:FRONT OF HOUSE OPERATIONSManage the front of house operations of the restaurant, ensuring the highest customer service standards are maintained, including servicing of tables and delegation of duties to staff.Responsible for ensuring adequate stock control is maintainedMaintain cleaning standards as outlined by owners on a weekly basis.Ensure a professional and positive attitude at all times in your dealings with fellow staff and suppliers.PLANNING AND ADMINISTRATIONMaintain and enforce up to date Work Health and Safety requirements according to Government regulations.Maintain and keep resources up to date.Conduct Monthly stocktake.Attend fortnightly management meetings with Owners and Head Chef.STAFF MANAGEMENTCreate and maintain a positive and performance culture in the team.Lead by example in your actions and ensure your presentation is impeccable. Ensure staff meet the same standards.Supervise staff to ensure performance is exceeds the required standard, including Food Safe Standards and our Code of Conduct.Take necessary performance management actions where necessary.Conduct or ensure training is provided to staff where necessary.Perform any other reasonable duty required of you by management.Level of Authority Make decisions regarding solving FOH operational issues, FOH staff issues, in line with customer service standards, processes and procedures and using initiative and industry knowledge and standards. Discuss major issues with Head Chef/Restaurant Operations ManagerRequired Skills and Attributes to perform this role:Skills Exceptional customer relationship management skills Excellent teamwork skills, including being an effective team player. Ability to effectively supervise and lead a team. Excellent written and verbal communication skills Ability to work successfully in a high-pressure environment. Ability to follow food standards requirements.Experience Extensive experience in the hospitality and/or event management industry Experience in developing incentive programs to enhance employees potential to be discussed with owners.Be enthusiastic in your work and have passion for the industryQualifications Graduate qualifications in Hospitality and /or event management or equivalent substantial experience RSA (Responsible Service of Alcohol) Certificate Barista / Coffee Making qualificationsBe careful - Dont provide your bank or credit card details when applying for jobs. Don''t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .Sign in to start saving jobs in your profile.Dont have a Jora account? Register with:Do you want to receive recommendations for similar jobs? #J-18808-Ljbffr