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Join to apply for the Intake Coordinator OHC role at Care Connect - Community Care Provider1 week ago Be among the first 25 applicantsJoin to apply for the Intake Coordinator OHC role at Care Connect - Community Care ProviderIntroduction:Care Connect is seeing a dedicated Intake Scheduling Coordinator to join our Out of Hospital Care team on a full-time, permanent basis.Description:About UsCare Connect Life, made easier!An industry-leading and dynamic Care provider, Care Connect is proudly a not-for-profit, approved Home Care Package provider that understands how important it is to remain independent at home. Our collaborative, authentic and talented team enhance peoples quality of life each and every day. You can be part of it!We are offering a full-time, permanent position for an experienced and enthusiastic care professional, dedicated to supporting clients as they transition from hospital to home.About The RoleAs the first point of contact for clients, families and health professionals, the Intake Scheduling Coordinator will be responsible for managing intake and scheduling services, coordinating referrals and maintaining accurate records. Your ability to balance efficiency with compassionate service will help deliver positive outcomes for our clients during a critical time in their recovery journey.This role is required to support the hours of operation across NSW. You will work collaboratively across the organisation and:Manage intake and scheduling for clients transitioning from hospital to homeLiaise with clients, families and health professionals to coordinate assessments and ensure timely supportAllocate and schedule assessments and determining eligibilityMaintain accurate records and documentation in accordance with Care Connect policies and proceduresRespond to enquiries from internal and external stakeholders, providing clear and supportive communicationWork collaboratively with the OHC team to ensure seamless service deliveryIdentify and escalate any service gaps or concerns to support continuous improvement in client careParticipating in an on-call roster approximately every 5-6 weeks on Saturday and Sunday to support action referrals from emergency departmentsOffice location: Bella Vista, NSWAbout YouTo be successful in this role, you will have strong organisational and time-management skills. Your ability to communicate effectively with clients, families and health professionals will be key to ensuring seamless service coordination. A keen attention to detail and proficiency in managing schedules and documentation will support efficient service delivery. Most importantly, you will bring a client-focused approach, ensuring individuals receive the care they need during their transition from hospital to home. You should also be comfortable using technology and have the ability to adapt to new systems quickly. You preferably have experience in client management systems or CRM however this is not essential.Experience in the community/healthcare sector and knowledge of resources and service networks is not essential and all genuine applications will be considered.Minimum Qualifications:Qualification or formalised training in Customer Service, Business Administration or equivalentIn the absence of a completed qualification, a minimum of 3 years'' experience in a high volume incoming phone contact role or related field with a proven track record of exceeding client expectationsTo be considered for this role you must have full Australian working rights, Current Police & Working With Children Checks - we can arrange police checks for successful candidates. Our selection process also includes psychometric assessment.Whats in it for you?....We offer a competitive salary of $73,000 pa + super. As a not-for-profit employee, you are also able to access NFP Salary Packaging benefits & Meals & Entertainment packaging - increasing your take-home pay! We value your work/life balance with a flexible working environment (WFH & ADO options!), a passionate team and a caring, understanding work environment.Care Connect is committed to your learning & progression with ongoing training & development to support you in your role and career. We also look after your health & wellbeing with an Employee Assistance Program, discounted health insurance & wellbeing products.How To ApplyIf this sounds like the role for you, click Apply Now & attach your current resume & a cover letter outlining how you meet the criteria for this role - we will keep you updated on the outcome of your application.We understand the benefits that a diverse workforce brings to our diverse community of clients. Care Connect is an inclusive, Equal Opportunity employer. We encourage applications from all members of the community including: First Nations peoples, people with culturally & linguistically diverse backgrounds, LGBTQI+, mature aged and people living with disability.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Care Connect - Community Care Provider by 2xGet notified about new Intake Coordinator jobs in Abbotsford, Victoria, Australia.Caulfield South, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 2 days agoWorkers Compensation Service Advocate AssistantCarlton, Victoria, Australia 15 hours agoCare Coordinator/Disability Case ManagerMelbourne, Victoria, Australia A$80,000.00-A$90,000.00 7 hours agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 1 week agoFootscray, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 month agoClinical Care Coordinator -Part time - Coppin Centre Melbourne, VicMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoOUTSIDE SCHOOL HOURS CARE COORDINATOR - EMERALD PRIMARY SCHOOLMelbourne, Victoria, Australia 4 days agoClinical Care Coordinator - Aged Care Footscray, VICFootscray, Victoria, Australia 3 days agoClinical Care Coordinator - Aged Care - Coppin Centre Melbourne, VICMelbourne, Victoria, Australia 7 hours agoMelbourne, Victoria, Australia 2 days agoIntake Community Mental Health Senior WorkerParkville, Victoria, Australia 1 week agoFamily Violence Crisis Specialist - Intake & AssessmentNorth Melbourne, Victoria, Australia 1 month agoNorth Melbourne, Victoria, Australia 1 week agoTrainee Case Manager - Workers CompensationMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 3 days agoGrade 1 or 2 Occupational Therapist / Care Coordinator- HARPMelbourne, Victoria, Australia 1 week agoMoorabbin, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoSubstance Misuse Case Manager, HIRING PEOPLEDoncaster, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 months agoMedical Partnership Services AdministratorSouth Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 days agoDoncaster East, Victoria, Australia 1 week agoWere unlocking community knowledge in a new way. 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