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Job Title


Traffic Control Room Officer


Company : Transurban


Location : Melbourne, Australia


Created : 2025-06-15


Job Type : Full Time


Job Description

Were seeking a Traffic Control Room Officer to work in our busy control room to redirect traffic flow, coordinate response teams, and relay critical info to keep our roads safe, all while remaining naturally composed and alert at all times.Youll join an innovative team, who tirelessly monitor the flow of the traffic with an eagle eye and respond with lightning speed in the event of incidents, both big and small.As our Traffic Control Room Officer, youll contribute to lasting and positive changes that shape the future of our cities and communities. Its meaningful, challenging and exciting work.Day-to-day, you will:Work with different control systems to monitor and manage traffic on both open roads and in tunnelsAutomated Height Detectors, Road Management systems, CCTV , Automatic Incident Detection Systems these are just some of the things you will get to know like the back of your handWork collaboratively with field staff, Emergency Service and your team, you will act swiftly to respond to incidents to contain the event and keep everyone safeIncident Management and Traffic Management plans will become second nature to you, you will create these with ease to ensure our roads run more efficiently and safely when things dont go to planYour curious mind will drive you to think bigger, and find new ways to improve our processes, traffic management, and make recommendationsCollate real time info on road conditions for our stakeholders, the media and our customers, so there are no surprises when they use our roadsUnderstand the importance of rigorous knowledge of traffic management policies, practices and procedures, including operational systemsMust be able to work across multiple assets as needed to meet business requirementThis role will suit someone with a curious mind and transferrable skills and experiences, including:Experience in a monitoring centre or operational environment; particularly supported incident management or emergency response is highly regardedProficient in Microsoft Office Suite and analytical tools, youre fascinated with new technology and systems - you like to jump in the deep endDriven, resilient and efficient, showing confidence and professionalism no matter how challenging the situation isOrganised, efficient and decisive in in prioritising the tasks that count, all while juggling multiple tasksExperienced in writing incident reports and you know which important details to include so the operation runs smoothlyIf shift works your thing, youve done it before and you like it our roads are open 24/7If you meet some of these requirements, but not all, we encourage you to submit your application.With a career at Transurban, youll enjoy a range of benefits, including: A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well Learning and development opportunities to support your career interests Health and wellbeing support access to Headspace and our EAP program, wellness facilities, and more Share offers and insurance benefits Social activities, community give-back programs and paid volunteer days Ready to help us keep cities moving? Apply today. Job Type:Fixed Term (Fixed Term)Closing Date:27-June-2025 0:00Please note: The closing date reflects the time zone of the Primary Location for this job posting.Primary Location:Melbourne CBD & Inner Suburbs Melbourne VIC #J-18808-Ljbffr