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Join to apply for the Retail Store Manager - Community Store role at Family Life4 days ago Be among the first 25 applicantsJoin to apply for the Retail Store Manager - Community Store role at Family LifeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Family LifePeople and Culture Coordinator at Family LifeFamily Life Social Enterprise Op ShopsWhy Join Us?Work locally in Bayside and support your communityLead a passionate team of volunteers and staffEnjoy a friendly, supportive and values-driven culturePermanent, Full-Time or Part-Time hours to suit your lifestyleRetail Level 8 | $61,967.36 FTE + Generous Salary Packaging + SuperAbout the RoleFamily Life Op Shops are more than just retail spaces - theyre local hubs of connection, community and purpose. Were looking for dynamic Retail Store Managers to lead our Community Op Shops with heart, energy and creativity.As a Store Manager, youll be responsible for day-to-day store operations, inspiring your team of volunteers and staff, and ensuring our customers have a wonderful in-store experience. Beyond exceptional retail skills, were looking for someone who can build positive relationships, nurture volunteers, and bring fun, community-focused ideas to life.If youre a natural people leader with retail know-how and a passion for giving back, this could be the perfect fit.What You''ll Be DoingCreating a welcoming, inclusive and cheerful store atmosphere for customers, volunteers, and the local community.Leading, coaching and supporting a team of volunteers and staff.Managing store operations including visual merchandising, stock rotation, cash handling, and reporting.Driving sales and profit targets while delivering outstanding customer service.Planning and hosting in-store events, VIP events, volunteer tea and training and engaging promotions.Working closely with our Volunteer Engagement team to support and grow our amazing volunteer base.Ensuring the store operates safely and efficiently in line with Family Lifes policies and values.What Youll BringProven retail management experience - ideally in apparel, homewares or second-hand retail.Confidence in leading people, especially volunteers, with empathy, warmth and clear communication.Strong organisational and problem-solving skills, with the ability to juggle priorities in a busy, people-focused environment.A knack for creative merchandising, promotions and events.A community-minded attitude and a genuine passion for making a difference.Solid tech skills and the ability to embrace new systems and processes.Who we areFamily Life is a specialist family services provider with over 50 years experience supporting children, families and communities. We believe every family deserves to thrive in a safe and supportive community, and we work alongside clients and partners to build capable communities, strong families, and thriving children.Known for our innovation and whole-of-community approach, were committed to creating lasting, positive change and fostering resilience and healthy relationships.Our network of Op Shops and warehouse, supported by dedicated volunteers, operates as a Social Enterprise - facilitating local community connections and promoting reuse and recycling. As a values-driven organisation, we live the Family Life Way, working together to strengthen the communities we serve.Why Work with Us?At Family Life it''s more than a job! Its the rewarding feeling of making your community a better place, alongside people who share your passionAs a Family Life employee, youll enjoy: A supportive and friendly team culture Salary packaging benefits (up to $18,500 tax-free per year) Purchased Annual Leave options Access to free, confidential Employee Assistance Program servicesReady to Make a Difference?If youre a passionate retail leader with a heart for community and a head for business, wed love to hear from you.Apply today and help us create stores with purpose and heart.A full position description is available on our careers page: Family Life Careers.Please submit your confidential application including a CV and cover letter addressing the key selection criteria via our Application Portal.For further information regarding the position please contact Liz Thomas, Head of Retail, on (03) 8599 5433.*We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate. Please apply now to ensure you do not miss out!All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check and Police Records Check. Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.Family Life is a trauma informed organisation and recognises the unique skills, contributions and insights that come from lived experience.Family Life is a child safe organisation. We value, respect and listen to children and young people. We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesNon-profit OrganizationsReferrals increase your chances of interviewing at Family Life by 2xSign in to set job alerts for Store Manager roles.Retail Store Manager - Chadstone - Melbourne, AustraliaChadstone, Victoria, Australia 5 days agoMelbourne, Victoria, Australia A$65,000.00-A$80,000.00 1 week agoCheltenham, Victoria, Australia 4 weeks agoRichmond, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 3 weeks agoNew Store Opening! - Apparel Department Manager - Bourke StMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 2 weeks agoCheltenham, Victoria, Australia 2 weeks agoBrunswick, Victoria, Australia 3 days agoDoncaster, Victoria, Australia A$65,000.00-A$70,000.00 4 days agoStore Manager - Dan Murphy''s - Glen WaverleyMelbourne, Victoria, Australia 1 month agoChadstone, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoSouth Yarra, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoBrighton East, Victoria, Australia 1 day agoMoonee Ponds, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoGlen Waverley, Victoria, Australia 1 day agoSouth Yarra, Victoria, Australia 3 days agoVIC Store Managers - Expressions of InterestRetail Store Manager - Northland (Preston) VICTORIADocklands, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 4 days agoMoonee Ponds, Victoria, Australia 3 days agoWere unlocking community knowledge in a new way. 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