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Job Title


Community Engagement Officer


Company : Fraser Coast Regional Council


Location : Hervey Bay, Australia


Created : 2025-06-16


Job Type : Full Time


Job Description

Add expected salary to your profile for insightsCommunity Engagement OfficerCommunity & CulturePermanent Full TimeHervey Bay+17.5% annual leave loading+ 9-day fortnightAt Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose ofBuilding Better Communities Together.What we are looking for:Are you passionate about creating impactful community connections? We''re seeking a strategic and innovative leader to shape the future of community and stakeholder engagement at Council.In this dynamic role, youll lead the design and delivery of engagement strategies that support major projects, drive innovation, and amplify community voices. Youll use your expertise to develop high-impact plans, deliver creative engagement activities (both online and in-person), and provide strategic advice across the organisation.What your day will look like:Drive the planning and delivery of community engagement across a variety of Council projects and initiativesOffer high-level guidance and support on stakeholder and community engagement strategies to internal teams and projects.Develop and lead innovative and best-practice engagement strategies, incorporating both online and in-person techniques.Conduct detailed analysis of engagement data and deliver high-quality reports with actionable insights.Oversee and continuously improve Councils engagement policies, strategies, and tools to ensure effectiveness and alignment with best practices.Administer the community engagement platform and tools, including the stakeholder register, ensuring they are up-to-date and effective.Lead engagement training initiatives and foster strong internal and external stakeholder relationships to embed a culture of meaningful engagement.Please click here to view a full position description.What youll need for success:Expertise in the development, implementation, facilitation and evaluation of community and stakeholder engagement strategies, and innovative community engagement principles and practicesHighly developed verbal and written communication skills including the ability to consult, negotiate, network, and advocate with senior management, elected representatives and community membersProven ability to facilitate high level stakeholder meetings, and build and maintain effective relationships with customers, key service providers, external agencies and the general public.Demonstrated proficiency in problem-solving, including advanced negotiation and conflict resolution skills.Demonstrated ability in developing and implementing policies, procedures and strategies.Current QLD Class C Driver''s LicenceWhats nice to have:IAP2 certificationLocal Government ExperienceCurrent working with Children Blue Card or willing to obtain within 3 months.Benefits of Working with CouncilCommitted to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach.We alsocreate innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award. Click here to see our Employee Value Proposition .What we Offer:Learning and development opportunitiesFlexible working arrangementsUp to 12% employer super contribution17.5% leave loadingStudy assistance programNovated leasing24/7 access to Employee Assistance ProgramPaid maternity and paternity leaveApply now:Applications close 11pm on Wednesday 25 June subject to change pending qualified applications received.A cover letter outlining your suitability for the role, and a current resume is required.We''re not accepting resumes from recruitment agencies at this time.We''re committed to supporting people who identify as having a disability throughout the recruitment process. Let us know how we can assist.Unlock job insightsSalary match Number of applicants Skills matchThe Fraser Coast is a mix of stunning landscapes, islands, cities and towns.From Fraser Island - the world''s largest sand island to the heritage streetscapes of Maryborough; from the rich farmlands of Tiaro, to the sheltered waters of Hervey Bay, one of Australia''s most popular beach destinations, from old mining villages to peaceful seaside retreats set on the shoreline of the Great Sandy Strait.The Fraser Coast sits within the Great Sandy Biosphere, which is part of a world network of Biosphere Reserves.Source: This is an extract from the company''s own websiteThe Fraser Coast is a mix of stunning landscapes, islands, cities and towns.From Fraser Island - the world''s largest sand island to the heritage streetscapes of Maryborough; from the rich farmlands of Tiaro, to the sheltered waters of Hervey Bay, one of Australia''s most popular beach destinations, from old mining villages to peaceful seaside retreats set on the shoreline of the Great Sandy Strait.The Fraser Coast sits within the Great Sandy Biosphere, which is part of a world network of Biosphere Reserves.Source: This is an extract from the company''s own websiteMaryborough, Hervey Bay & Fraser Coast QLD17d agoEmployment Solutions PartneryourtownHervey Bay, Hervey Bay & Fraser Coast QLD4d agoResearching careers? 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