Job Title

Add expected salary to your profile for insightsLocation: Townsville, QLD (Flexible Working Arrangements)Employment Type: Part-Time (3-4 days a week)Reports To: Business Development Manager (with support from the National Property Manager)Organisation: Brighter Living AustraliaAbout Brighter Living AustraliaBrighter Living Australia is a national provider of Specialist Disability Accommodation (SDA) dedicated to creating accessible, high-quality housing that empowers people with disabilities to live with greater independence and dignity. We are passionate about inclusive design, meaningful community connection, and delivering housing that truly supports individual goals and wellbeing.About the RoleThe Property Officer plays a dual role in supporting the successful operation of our Townsville SDA property portfolio while also engaging directly with participants and their support networks. This position is critical in ensuring properties are well-maintained, compliant, and aligned with the needs of the people who live in them.Youll serve as both the welcoming face for prospective tenants and the go-to person for property oversightensuring smooth onboarding, positive housing experiences, and strong relationships with Supported Independent Living (SIL) providers and community stakeholders.Key ResponsibilitiesPosition Title: Property OfficerLocation: Townsville, QLD (Flexible Working Arrangements)Employment Type: Part-Time (3-4 days a week)Reports To: Business Development Manager (with support from the National Property Manager)Organisation: Brighter Living AustraliaAbout Brighter Living AustraliaBrighter Living Australia is a national provider of Specialist Disability Accommodation (SDA) dedicated to creating accessible, high-quality housing that empowers people with disabilities to live with greater independence and dignity. We are passionate about inclusive design, meaningful community connection, and delivering housing that truly supports individual goals and wellbeing.About the RoleThe Property Officer plays a dual role in supporting the successful operation of our Townsville SDA property portfolio while also engaging directly with participants and their support networks. This position is critical in ensuring properties are well-maintained, compliant, and aligned with the needs of the people who live in them.Youll serve as both the welcoming face for prospective tenants and the go-to person for property oversightensuring smooth onboarding, positive housing experiences, and strong relationships with Supported Independent Living (SIL) providers and community stakeholders.Key ResponsibilitiesParticipant EngagementBuild and maintain genuine, trust-based relationships with participants, families, support coordinators, and local networks.Coordinate property viewings, assist with onboarding processes, and manage tenancy documentation.Actively follow up with participants and support networks to ensure a smooth transition into SDA homes.Represent Brighter Living at community expos, events, and industry forums.Advocate for participant needs through collaboration with internal and external stakeholders.Property Oversight & Tenancy SupportOversee day-to-day property management of the Townsville SDA portfolio to ensure high standards of presentation, safety, and functionality.Coordinate maintenance, repairs, and contractor access, including urgent and preventative works.Maintain accurate records, including compliance documentation, maintenance schedules, and tenancy agreements.Support new property handovers and ensure compliance with SDA design and operational standards.Conduct regular property inspections and audits.Stakeholder CollaborationFoster strong, cooperative relationships with SIL providers and service partners.Work with SILs to identify and resolve tenant or property-related issues.Attend regular meetings with SILs and providers to align on housing and participant needs.Ensure open, timely, and effective communication with all stakeholders.Compliance and ReportingEnsure properties comply with SDA and NDIS standards, including safety and accessibility.Assist with audits, incident reporting, and quality improvement actions.Prepare regular reports on occupancy, participant engagement outcomes, maintenance status, and compliance matters.Key Selection CriteriaQualifications & ExperienceExperience in property management, disability services, housing support, or real estate.Understanding of SDA, NDIS, and tenant rights.Experience working with or alongside SIL providers and support networks.Familiarity with property compliance, accessible housing, and service coordination.Skills & AttributesExcellent communication and interpersonal skills with a participant-centred mindset.Strong organisation and time-management skills across competing priorities.Problem-solving ability and a hands-on approach to operations and service delivery.Proficient in Microsoft Office, CRM/property management systems.Ability to work both independently and collaboratively across teams.Performance ExpectationsHigh participant and SIL satisfaction through timely support and clear communication.Effective property operations with minimal downtime and prompt maintenance turnaround.SDA compliance maintained across the portfolio.Occupancy targets met through active engagement and referral partnerships.Conditions of EmploymentPart-time position based in Townsville, with flexible remote and site-based work.Required (can be obtained once successful) :National Police CheckNDIS Worker Screening Check (Yellow Card)Working with Children Check (Blue Card)Occasional travel to sites and events within the region.Join UsIf youre passionate about empowering people with disabilities and have the practical skills to support quality housing and engagement, wed love to hear from you. Join Brighter Living Australia and be part of a team thats building more than homeswere building independence, dignity, and community.Apply today and help make a brighter future possible.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:How many years'' experience do you have in the real estate industry? Which of the following statements best describes your right to work in Australia? Are you available to travel for this role when required? How many years'' experience do you have as a procurement officer? Which of the following Microsoft Office products are you experienced with? What''s your expected annual base salary? Do you have a current Police Check (National Police Certificate) for employment? Do you have a current Australian driver''s licence?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr