Job Title

Senior Service Planning and Design Officer Health PrioritiesAdd expected salary to your profile for insightsLocation: Can be based inCairns, Townsville, or Mackay.Position: Full Time, ongoing - 2 positions available.Benefits: Salary Sacrifice options up to $15,900 and flexible working arrangements.As a Senior Service Planning and Design Officer Health Priorities, you will play a key role in shaping and supporting the design of health services that are responsive to the needs of our communities. Youll contribute to the planning and commissioning of programs aligned with Northern Queensland Primary Health Networks (NQPHNs) strategic objectives, working collaboratively with internal teams and stakeholders to deliver meaningful health outcomes across our region.About the roleAdopt a holistic approach to service planning and design by using the Department of Health, Disability, and Ageing and NQPHN Commissioning Cycle to guide delivery of health services.Lead, in collaboration with the broader team and manager, planning and design projects through all phases, including needs assessment, funding submissions and advocacy, codesign and model development, procurement, implementation, and ongoing monitoring and improvement.Provide best practice expertise for planning and service design in a commissioning environment, with consideration for:- PHN objectives, needs assessment, and national priorities- leadership, governance, and organisational capacity- engagement and consultation, autonomy, and responsibility- priority setting and decision making- decommissioning and direct service delivery- performance measurement.Work collaboratively with internal engagement teams to identify health intel and data that identifies priorities that can be utilised to improve commissioning and service planning activities.Engage key stakeholders to inform planning and design of services, including but not limited to the broader community, those with lived and living experience, service providers, primary care clinicians, and other government organisations.Support the development of resource materials required for effective service planning and design and ensure distribution as appropriate.Undertake administrative tasks such as production and distribution of correspondence, reports, and/or presentations relating to service planning and design.Support the team in ensuring the agreed performance outcomes for the programs across all commissioning portfolios are delivered, monitored, and reported in line with recommended frameworks and guidelines.Support and collaborate within the team to ensure an integrated approach to commissioning.Key selection criteriaA relevant health tertiary qualification (nursing or allied health will be viewed favourably) and three years experience in the planning and design of health programs or similar.Demonstrated understanding of health commissioning processes, health service design, development of models of care, and health service delivery in a primary care environment.Demonstrated ability to lead and coordinate complex projects to deliver the development and implementation of programs or services, with a comprehensive knowledge of project management.Demonstrated ability to prioritise and meet deadlines in a high demand work environment.Highly developed interpersonal, communication, influencing, partnering, negotiation, and conflict resolution skills, with both internal and external stakeholders, particularly in relation to community and stakeholder engagement within the health sector.Demonstrated skills in dealing with confidential and sensitive information in a professional manner.Self-sufficient in the use of information technology Microsoft Office suite including but not limited to Word, Excel, and PowerPoint.If you are looking for the opportunity to be part of a passionate and driven team and contribute to achieving our mission of Northern Queenslanders live happier, healthier, longer lives, wed love to hear from you.NQPHN aims to be an employer of choice for Indigenous Australians, and we encourage Aboriginal and Torres Strait Islander people to apply for this role.About usNorthern Queensland Primary Health Network (NQPHN) works together with our partners to connect existing local services to simplify the healthcare system, fund primary care and mental health services based on the needs of local communities, and support primary care and mental health providers to build their skills and deliver the highest quality patient care.For more information, visit www.nqphn.com.auYour application should include:a cover letter addressing the key selection criteria (maximum three pages)your resume.For more information about the role and to view the position description, please click the ''Apply'' button or email recruitment@nqphn.com.au .Applications close Thursday 26 June2025at 11:59pm.*Previous applicants need not apply.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Northern Queensland Primary Health Network (NQPHN) is the lead organisation working to improve healthcare in local communities in North Queensland.Our core functions are to:* coordinate and integrate local health care services in collaboration with local Hospital and Health Services (HHSs) to improve quality of care, people''s experience, and efficient use of resources* commission primary care and mental health services to address population health needs and gaps in service delivery and to improve access and equity* capacity-build and provide practice support to primary care and mental health providers to support quality care delivery.Northern Queensland Primary Health Network (NQPHN) is the lead organisation working to improve healthcare in local communities in North Queensland.Our core functions are to:* coordinate and integrate local health care services in collaboration with local Hospital and Health Services (HHSs) to improve quality of care, people''s experience, and efficient use of resources* commission primary care and mental health services to address population health needs and gaps in service delivery and to improve access and equity* capacity-build and provide practice support to primary care and mental health providers to support quality care delivery.Project Officer, Communities for ChildrenThe Smith FamilyTownsville, Northern QLD4d agoResearching careers? 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