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Job Title


Journey Coordinator Stepped Care- Cairns


Company : North and West Remote Health


Location : Cairns, Australia


Created : 2025-06-16


Job Type : Full Time


Job Description

Journey Coordinator Stepped Care- CairnsJob No:NWRH151Are you interested in being part ofone of Australias leading regional and community-based Mental Health Service providers?Role available in CairnsWe have a Full Time role availableExcellent starting salaries $ 73,000 - $85,000 (commensurate with experience) , plus 5 weeks annual leave.Come for the life experience, stay for the lifestyleNorth and West Remote Health (NWRH) is currently seeking an adaptableJourney Coordinator within the Stepped Care service systemto join our team.The Journey Coordinators are dedicated positions within the Stepped Care service system that operates as an independent partner in a persons care journey and may be a standalone service, delivered within a Front Door service, or delivered as an adjunct to another Stepped Care service offering. The Journey Coordinators will ensure that individuals are placed at the centre of their own health and wellbeing, and experience improved care and mental health.Yourprimary responsibility will be todeliver high-quality support and services by improving outcomes for Stepped Care participants. Continue to build psycho-social education, support to access self-management approaches including digital mental health services and group programs amongst facilitating the Stepped Care model of ensure the quality, continuity and coordination of care between service providers.This role is offered on a full-time basis. This role is based in Cairns and has outreach travel.It''s challenging, but we make a difference.NWRH areseeking a dedicated individualswho are culturally sensitive and adaptable, with the ability to work both independently and autonomously.You will have high-level communication and negotiation skills to establish and support respectful and trusting relationships with individuals, teams,NWRHstaff and the community at large.Our teams come from across Australia, and include a wide range of ages, skills, and specialisations, so youll be working with the best! This variety enables us to collaborate in our engagement with clients and learn from one anothers viewpoints.What is Stepped Care?The new stepped care model has five principles:Support starts at time of askingEvery interaction builds confidence in the systemOverwhelmingly compassionateOutcomes that really matterThe system stretches, not the personThese principles provide the foundation for the future system and will guide service delivery.About youWe are looking for individuals who have the following qualities and experience:Ability to establish, develop and maintain multiple productive working relationships and networksExperience identifying and delivering partnership and collaboration opportunities that enhance consumer outcomes and improve the service systemAn understanding of mental health challenges and how they inform an individuals experienceAbility to develop and maintain a genuine relationship with individuals accessing Stepped CareAbility to adopt a recovery-focused, person centered, strengths based and trauma informed approachAt minimum a Certificate IV in any Mental Health related qualifications.Only those with suitable qualifications will be considered.If you have a solid sense of connecting with communities, and are genuinely interested inmaking a real difference, this could be the role for you!Youll be joining afantastic support network, from your colleagues across QLD, to the widerNWRHteam of mental health professionals and allied health professionals.In return for your hard work and dedication, you''ll receive anexcellent starting salary,commensurate with your experience,PLUS a range of additional benefits, including:Up to $15,900 salary sacrificing;Annual leave loading of 17.5%; and5 weeks annual leave;Relocation assistance;10 Days Paid Professional Development Leave;Continuous Professional Development;Paid Parental Leave and Paid Partner Leave;EAP for you and your family;External supervision benefits;Work with a supportive, dynamic and innovative leadership team;Have your birthday off on us!Recognition of Service ($500 after 2 years of service!)NWRH is a vibrant, leading not-for-profit provider ofcommunity and outreach-based allied health, mentalhealth, aged care, wellbeing and disability services.Weve been providing services to more than 50communities throughout regional, rural and remoteAustralia since 1993.NWRH harnesses the diversity, energy and professionalismof a large team of multidisciplinary healthcareprofessionals. We share a commitment to culturalcompetency, providing a comprehensive and robust modelof healthcare service delivery.At NWRH, youll have the opportunity to work in rural,remote and regional locations, be part of a supportive,multidisciplinary team and feel rewarded by the realdifference we make in peoples lives. Grow, bothpersonally and professionally, and set yourself up forsuccess throughout your career!Apply Now!First name *Last name *E-mail *Digits only or add + for international numbersStreet *Street Cont.City, Town or Suburb *Postcode or Zipcode *Country *State, Region or Province *LinkedIn URL(Please click on your profile and copy the URL from your profile page.)QuestionsPlease outline your eligibility to work in Australia *I am an Australian citizen/permanent residentI hold a current unrestricted Australian work visaNone of the abovePlease confirm if you have worked for our organisation prior? *YesNoNot SureDo you understand this role is based in Cairns? *YesNoDo you have a current C Class Driver''s License? *YesNoOtherDo you currently hold a blue and yellow card/NDIS worker screening, or are willing to obtain prior to commencing employment? *I hold a NDIS Worker Screening Check (previously yellow card)I hold a Blue cardI hold a combined Blue card/NDIS worker screeningI have neither, but am willing to obtainAHPRA registeredPlease outline your relevant qualifications and registrations *What appeals to you about this role and why do you believe you would be a great addition to the NWRH team? *If successful, when would you be available to commence with North & West Remote Health? * #J-18808-Ljbffr