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Job Title


General Manager - Aged Care


Company : at


Location : Melbourne, Australia


Created : 2025-06-16


Job Type : Full Time


Job Description

Add expected salary to your profile for insightsWere looking for a General Manager who embodies our core values of caring, brave, and responsible to lead our dedicated team toward achieving excellence across every aspect of our operationsfrom financial performance to people management, resident care, and beyond. Youll have strong support from our executive leadership and with seasoned operational and clinical management professionals by your side, youll be empowered to focus on creating a thriving environment for our residents, their families, and the team members who support them.As a key leader in the home, you will have the autonomy and support to lead in your own way and will enjoy a competitive salary package alongside management bonuses. But that''s not allBupa offers additional perks, including subsidised health insurance for you and your family, retail discounts, novated car leasing, and much more. This is the perfect opportunity to take your leadership career to new heights with Bupa Aged Care.Looking to transition into Aged Care?Many of your leadership skills are transferable, and were here to support you in finding a purpose-driven role.Why work at Bupa?Market competitive salary and bonus structureDiscounts on Health Insurance, Home, Contents and Landlord Insurance, Car Insurance, Travel Insurance, Pet InsuranceVIVA Happier and Healthier - our employee wellbeing program - live healthier and happier see more about Why we work at Bupa; Weve got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you.Career development: Youll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows.Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellenceComprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with supportBe recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve itWhat does the role look like?Creating a positive and engaged culture in the Care Home for all employees to thrive inA visible presence in the home with the team, residents and families by walking the floor, engaging in activities and always seeking collaboration for improvementsEnsuring Aged Care Standards are embedded within the homeDiagnose and solve business problems, drawing on your key business insights to develop and execute appropriate interventions at paceDeliver the required sales, occupancy, and financial outcomesManagement of a high-level aged care budgetRecruit, retain, and lead your team and facilitate the development of their careers; leaning on the learning and development programs in Bupa such as scholarships, grad programs and traineeships for all levelSkills & ExperienceExperience leading a customer-centric culture in a B2C business, focused on enhancing customer engagement, experience and acting on customer feedbackExperience in the aged care sector or related fields desirable, but not essential.Leadership roles in highly regulated sectors with strong performance standards, risk and capital management, and sense of purpose / brand identity (profits reinvested in the business for customers)Experience developing or driving continuous improvement efforts in large organisational settings from financial to team developmentExperience leading others through high-pressure situations or adversitySolid commercial understanding of budgets, resource management and key levers for profitability to allow for better care outcomes and re-investment opportunitiesGreat stakeholder management skills and a comfort in working with high-level industry partners and executive leadersA track record of maintaining service delivery and customer satisfaction within health or other service industry, in accordance with strict regulations and standardsProven experience leading transformational change where teams are engaged, resulting in commercial and customer improvementsCultureBupa is an international healthcare company with the purpose of helping people live longer, healthier, happier lives and to make a better world. Across the Group, we are committed reinvesting profits into providing high quality, innovative healthcare for the benefit of current and future customers around the world.We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team. Our focus is not limited to our residents but also your wellbeing and career growth. We aim to support you with tools you need to achieve a fulfilling career.Bupa Asia Pacific is part of the Bupa Group, an international healthcare company.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Bupa has been caring for people for over 60 years. We currently have over 65 homes around Australia and counting. Our goal is for our name to be synonymous with the highest quality aged care services in the country.Bupa Aged Care is one of Australias largest private providers of residential aged care with over 65 homes and caring for more than 6,000 residents. At Bupa, we offer the full range of care, including respite and specialist dementia care.Our passionate team are committed to making a positive difference in the lives of our residents every day. Our homes are led by a General Manager, with Clinical Managers (Registered Nurses) to oversee our residents medical care. Every Bupa home has access to a Registered Nurse 24-hours a day, and they are supported by a multidisciplinary care team. Some of our homes also employ an in-house General Practitioner (GP) to provide our residents with personalised and easy to access medical care.The addition of a GP in some of our care homes, and our expertise in dementia care are just some of the ways we commit to our Person-First approach to care. Knowing our residents as individuals is fundamental to Bupas approach to care. Our dedicated teams have completed Person-First training, which is of particular benefit to our residents who are living with dementia. The Person-First approach means our residents individuality is important to us and care is tailored to suit their personal needs and preferencesSource: this is an extract from the companys own websiteBupa has been caring for people for over 60 years. We currently have over 65 homes around Australia and counting. Our goal is for our name to be synonymous with the highest quality aged care services in the country.Bupa Aged Care is one of Australias largest private providers of residential aged care with over 65 homes and caring for more than 6,000 residents. At Bupa, we offer the full range of care, including respite and specialist dementia care.Our passionate team are committed to making a positive difference in the lives of our residents every day. Our homes are led by a General Manager, with Clinical Managers (Registered Nurses) to oversee our residents medical care. Every Bupa home has access to a Registered Nurse 24-hours a day, and they are supported by a multidisciplinary care team. Some of our homes also employ an in-house General Practitioner (GP) to provide our residents with personalised and easy to access medical care.The addition of a GP in some of our care homes, and our expertise in dementia care are just some of the ways we commit to our Person-First approach to care. Knowing our residents as individuals is fundamental to Bupas approach to care. Our dedicated teams have completed Person-First training, which is of particular benefit to our residents who are living with dementia. The Person-First approach means our residents individuality is important to us and care is tailored to suit their personal needs and preferencesSource: this is an extract from the companys own websiteTo help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr