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Job Title


Case Worker - HomeStay


Company : Australian Red Cross


Location : Townsville, Australia


Created : 2025-06-16


Job Type : Full Time


Job Description

Australian Red Cross is part of the worlds largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.About the roleHomeStay Support services aim to prevent homelessness and help people maintain their independence through assisting individuals and families with keeping their current tenancies. This support includes providing access to relevant services, social support networks, and addressing issues that could lead to homelessness.In this role you will provide individualised support to clients to set and attain identified goals. You will collaborate with other agencies and organisationsto source appropriate support, contribute to co-design process and adapt and innovate ways of working in order to optimise our response to our clients.What you will bringProven ability to provide high quality, specialist casework support and case managementDemonstrated understanding of how to holistically assess complex client needs, including conducting risk assessments, and developing effective case plans and safety planningProven ability to identify service gaps and manage complex cases within a context of competing prioritiesDemonstrated cultural competence and the ability to work with people from diverse backgroundsDemonstrated effectiveness in contributing to interagency collaboration and ability to lead collaboration, advocate and network with internal and external stakeholders (which can include statutory and law enforcement agencies)Demonstrated understanding of the complex needs of children and young people is desirableA current Working With Childrens Check and Australian Drivers Licence is mandatoryWhy work with us?Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have.Benefits that act for you, while you act for humanityFinancial wellbeing:In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.Health & Wellbeing:You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs.Work/Life Flexibility:You can access flexible working arrangements, paid Me day just for you and a wide range of other paid leave optionsCareer development:Access to ongoing learning, training, and development coursesFurther informationThis role is covered by the Social, Community, Home Care and Disability Services Award Level 4.For additional enquiries, please contact Maria Smith on 0404 273 465for a confidential discussion.Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlierJob Ref #: 12564Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more. #J-18808-Ljbffr