Job Title

Aged Care & NDIS Support Specialist4 days ago Be among the first 25 applicantsMyNDIS is committed to providing compassionate and comprehensive support for individuals in need of aged care and National Disability Insurance Scheme (NDIS) services. Our mission is to enhance the quality of life for seniors and people with disabilities by offering tailored care solutions that promote independence, dignity, and well-being. With a team of highly trained and empathetic professionals, we provide services such as personalised home care, therapeutic support, skill development, and assistance with daily living activities. We prioritise the unique needs of each client, fostering a nurturing environment that encourages social engagement and community participation. Our dedication to excellence ensures that every individual receives the highest standard of care, enabling them to thrive in their own homes and beyond.Role DescriptionThere are two Aged Care and NDIS Support Specialist roles within the Marketing & Growth team for MyNDIS. They do outreach in the community to help inform, support and assist senior Australians in applying for aged care, and make referrals to community support. They make client evaluations to assess their support needs and advocate for older individuals to get the appropriate solutions for their needs, as they guide them through the pipeline. They build trusted relationships, get to know each clients challenges and goals, and conduct Home Visits to co-design a tailored Support Plan and sign them up to MyNDIS. They work closely with the HCP Care Consultant team to brief them on each clients needs and personality and maintain contact to check on their progress after their care is established.They will work with a range of internal and external stakeholders to learn, inform and seek out opportunities to generate leads for clients. They have strong interpersonal skills, a love of conversation and high empathy levels, to establish rapports and influence decision-making. They will align to our values of respecting and safeguarding every clients safety, dignity and interests, so they can live a good life.Aged care and NDIS experience or interestAssessment and case management skills across both Aged Care and NDISSocial work, health or medical industry experience or trainingUp-to-date knowledge of DOHAC, DSS and other relevant departments. This role will be a Subject Matter Expert on the new Support At Home program and other current aged care services (CHSP and HCP)High level dispute resolution skills able to identify customers barriers to service, address issues and offer resolution or constructive solutions to satisfy customer needsKnowledge of principles for effective public participation, stakeholder relations and community engagement.Persuasive communication skills and experience doing presentations, promotions, networking and negotiationAttention to detail, record keeping and CRM managementCandidates must have a valid NSW drivers licence and vehicle and permission to work in Australia.Your profileWhile experience and technical skills are important, at MyNDIS we value the whole person and appreciate the characteristics that make our team successful are:Experience in aged care or disability support services is a plusBachelor''s degree in Social Work, Nursing, Healthcare, or related fieldStrong communication and relationship building skillsA positive outlook and good energySound judgement skills and commitment to ethical decision makingA good sense of humour and funCreative problem-solving skillsAutonomous and self-motivated but supportive and team-playerStrong Analytical Skills and Troubleshooting abilitiesExperience in Technical Support and Customer SupportEmpathetic and patient-focused approachAbility to work independently and remotelySeniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionHealth Care ProviderIndustriesHospitals and Health CareReferrals increase your chances of interviewing at MyNDIS by 2xGet notified about new Care Specialist jobs in Sydney, New South Wales, Australia.Gladesville, New South Wales, Australia 2 weeks agoBlacktown, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$86,511.00-A$86,511.00 12 hours agoMillers Point, New South Wales, Australia 4 months agoMedical Administration Rostering Officer -Level 5 - Location negotiable within Coastal Network SNSWLHDGladesville, New South Wales, Australia 2 weeks agoClinical Support Officer - Mental Health ServicesNorth Parramatta, New South Wales, Australia 1 week agoSt Leonards, New South Wales, Australia 1 day agoBankstown, New South Wales, Australia 1 day agoNorth Ryde, New South Wales, Australia 1 day agoGenetic Counselling Intake Assistant - Administration AssistantSydney, New South Wales, Australia 23 hours agoSydney, New South Wales, Australia 3 weeks agoSt George Hospital - Administration Officer Level 3 - Clinical Support Officer - Permanent Full TimeKogarah, New South Wales, Australia 1 day agoClinical Support Officer (Administration Officer Lvl 3) - Perm FT/PT or Temp PTLiverpool, New South Wales, Australia 5 days agoAdministrative Officer (Level 1) - Intensive Care ServiceSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 1 month agoWard Secretary (Administrative Officer Level 2)Concord, New South Wales, Australia 1 day agoProject Coordinator - Drug and Alcohol ServicesSurry Hills, New South Wales, Australia 5 days agoMillers Point, New South Wales, Australia 4 months agoBlacktown, New South Wales, Australia 1 week agoAdministration Bookings Officer - CardiologyMaternity & Birthing Unit Clinical Support Officer (CSO)St Leonards, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 4 months agoWard Secretary (Administrative Officer Level 2)Sydney, New South Wales, Australia 23 hours agoSydney, New South Wales, Australia 5 days agoWere unlocking community knowledge in a new way. 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