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Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Search suburb or city: Wangaratta, VIC, AU, 3677Company: Australian Red Cross LifebloodPermanent Part-Time opportunity - 32-36 Hours Per WeekVaried shifts across a rotating roster - Monday to FridayLocated at WangarattaDonor Centre, VictoriaSalary from $110,210 Per annum + super, salary packaging and moreDiscover life-giving possibilitiesLifeblood is more than just a job or a career, its an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.About the roleLifeblood is seeking a leader to join our Wangaratta Donor Centre to shape and maintain a culture that ensures the best experience for every donor, every time. As a Donor Centre Manager, you will draw on your clinical experince to motivate the team, achieving collection targets and meet key performance indicators essesntial to securing Australia''s blood supply. Your curiosity, adaptability, and commitment to fostering a positive team dynamic will be the driving force behind achieving common goals.A day in the role will see you:Manage the quality and safety of blood donation and blood productsWork alongside the team providing service excellence to our donorsCoach and develop the team to drive continuous improvement across key service performance indicators (KPIs)Foster a safe environment where employees feel cared for, can communicate openly, share ideas and continue to learnEffectively roster employees to meet donor attendance, skill mix and operational requirements.Be a great change leader ensuring you explain the why and support change for your teamEngaging and building relationships with internal and external stakeholdersWork collaboratively with Marketing and Regional Partnerships to optimise donor panels.Sound interesting? Heres what were looking for:Demonstrated experience managing a team in a customer focussed environment.Strong people leadership skills, using human-centric and empathetic management approaches and can work towards change managementMotivation to lead and inspire a team to reach shared goals and key performance indicatorsAbility to foster and build internal and external stakeholder relationshipsA passion for coaching people, developing skills within your team members and identifying talentPositive nature, with the ability to empathise with donors and team membersStrong Excel knowledge, with the ability to dissect and interpret data to make informed decisionsHighly committed to safety and qualityClinical experience (Preferred)Benefits and WellbeingWe place our employee''s well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australias menopause-friendly organisations, we celebrate diversity and support all our people.In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment14 weeks paid parental leave - no waiting period for either parentAbility to purchase additional annual leaveDiscounted private health cover with fantastic corporate benefitDiscounted access to 1,430+ gyms & pools all over AustraliaEmployee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing supportPlus, many more!Is Lifeblood your reason? Apply NOW!We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. Youll hear from us with an outcome after your application has been reviewed and assessed.For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out toRachel OSheaviaraoshea@redcrossblood.org.au.If you want to know more about our recruitment process or to check out our FAQ''s, please clickhere Please note: applications sent directly to this email address cannot be acceptedThis vacancy is being managed directly by Lifebloods Talent Acquisition team. We wont accept candidates from external recruitment agencies on this occasion. #J-18808-Ljbffr