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Job Title


Club General Manager - Brand NEW Club in Mackay


Company : Fitness Cartel Australia & New Zealand


Location : Mackay, Australia


Created : 2025-06-18


Job Type : Full Time


Job Description

Join the Cartel!At Fitness Cartel Australia, were more than a gym - were an exciting and fast-growing brand with plans to expand to 60+ clubs by 2030. Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to cafs, crche, and saunas, creating a feel-good environment that motivates, challenges, and inspires.Were bringing the Fitness Cartel experience to Mackay! Our brand-new club is opening soon, offering world-class facilities, cutting-edge equipment, and an incredible fitness community. This is your chance to be part of something special from the very beginning!The Role:Club General Managers (CGMs) are primarily responsible for the Clubs overallperformance & operations. This role will be integral in driving a culture of excellence, community, high performance environment, working alongside our Executive Team, Regional Performance Managers and Directors.Key Responsibilities:Management of the Clubs overall budgets and financials, including Member Movement/Growth, EBIDTA, & Retention strategies.Overseeing a Big-box style gym with 3000+ members, including a Crche, Retail & Apparel store, and Caf.Manage the day-to-day operations of the Club, ensuring our high-quality facilities are consistently & well maintained.Recruitment, onboarding, training, and retention of staff members.Delivering training, mentoring and support for the Club Department Heads, running weekly meetings to engage & motivate your teams.Oversee staff rostering to ensure adequate staff coverage in all departments during club operating hours, approving leave & fortnightly payroll.Using internal software systems including Clubware, Debit Success & Gym Sales to determine internal communications and procedures are being met and followed.Effectively plan, manage and execute club events, such as Open Days & 8-week Challenges.Statistical Reporting & analysis.Whatyoull need to succeed:Experience in a similar role - must be a Big Box Gym with more than 20 Staff and more than a 2,000 Member Club.Experience in a KPI driven environment with a natural drive to achieve targets and team goals.Ability to build rapport with people from varied walks of life, and a desire to help people succeed in their goals.Growth mindset, with a genuine passion for fitness & sales.The ability to solve problems and overcome obstacles.Outstanding communication abilities - able to list, understand, empathise and influence others.Customer-focused with a desire to achieve exceptional outcomes.Ability to be a role model and live by health values and behaviours while being passionate about the gym brand you work for.A "can do" attitude with a thirst for learning & ambition for growth.Be reliable, proactive, punctual, professional & well-presented.Have a strong work ethic.Be highly motivated & an adaptable team player with the ability to multitask and show initiative.Computer literacy & ability to learn new systems.Communicate & uphold, policies & procedures of the business to customers and staff.Current First Aid & CPR Certificates (if not holding, would be willing to acquire).Have Australian working rights.What we''ll offer you in return:A Thriving Culture:Be part of the fitness industrys most exciting and rapidly expanding brand.Career Growth:Opportunities for training, development, and advancement through our Future Leaders program.Perks:FREE gym membership to all Fitness Cartel locations.Discounts on supplements, apparel, and caf products.Access to Merse Wellness Spas at discounted rates.Birthday Leave - have your birthday off, and get paid for it!Work in state-of-the-art fitness clubs offering 24/7 access, cycle studios, reformer Pilates, saunas, cafs, and more.How to Apply:Click APPLY to submit your resume and a cover letter explaining why you want to work with Fitness Cartel and what you can bring to our team. Applications will be reviewed as received, so dont waitapply today!Note:Only candidates meeting our selection criteria will be contacted. No agencies please! #J-18808-Ljbffr