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Update your details, view your application and progress.Job no: 501563Work type: Permanent - Full TimeLocation: Perth, MelbourneCategories: Retail MarketsExciting senior leadership position with the opportunity to be part of the energy transitionLead a diverse team and take ownership of the digital strategy driving the customer experience.Attractive hybrid work model | Energy Discounts | Career Growth OpportunitiesAlinta Energy is one of Australias biggest energy retailers, generators and developers with over 1.1 million customers. Australias energy system is undergoing the biggest transformation in its history and were right there with it. Were investing in and developing large-scale renewables and storage projects as part of our ongoing effort to provide our customers with reliable, affordable and sustainable energy.We understand that flexibility matters when considering your next role. Let us know your requirements, and well carefully consider how wemight accommodate them.About the roleWe are looking for a strategic Head of Digital Channels to drive customer engagement and commercial growth across our digital marketing, sales, and service channels. You will head up a high-performing, cross-functional team, shape the digital roadmap and strategy, and boost the effectiveness and adoption of digital channels. With a key focus on performance and optimisation, you will play a key role in transforming how our customers interact with us online.Why youll love working hereWere a welcoming bunch who put our energy into being the best company we can be. For us, this means shared respect, great communication between teams, acting on our ideas, and looking out for each others wellbeing. There are plenty of great perks, from flexible working to a long list of exclusive Alinta benefits.What youll doShape and lead the digital strategy to drive customer engagement, commercial growth, and digital maturity.Develop and execute a digital roadmap aligned with business goals and customer satisfaction.Provide senior product leadership across cross-functional teams with clear direction and alignment.Champion data driven decision-making using KPIs, analytics, and insights to optimise performance.Lead and grow a high-performing team across Product, UX, and Analytics with a focus on continuous improvement.Your experiencePrevious experience in a similar senior digital channel role with a strong focus on product within an agile environmentDemonstrated success in developing and owning digital strategies and roadmapsProven ability to lead multi-disciplinary teams and deliver outcomes with senior stakeholder visibility.Strong commercial acumen, analytical thinking, and prioritisation skills.Excellent communication and influencing skills, with the ability to engage technical and non-technical stakeholders.Please note this role requires full working rights within Australia.If you are looking for a position that plays a key role in driving business growth and innovation, this role will give you the opportunity to lead meaningful change by simplifying complex experiences, driving digital-first engagement, and transforming how customers connect with Alinta Energy.Like what youre seeing?If you like the sound of this, and youve got experience in a similar role, wed love to talk to you. Come and discover better together with Alinta Energy.We are a 2025 Circle Back Initiative Employer we commit to respond to every applicant.If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.Our Diversity CommitmentAlinta Energy offers a truly diverse, safe and supportive work environment. As an equal opportunity employer, Alinta Energy encourages applications from any qualified person, including First Nations Australians, members of the LGBTQIA+ community, people of all ages and people living with a disability. We are also proud to be a WORK180 Endorsed Employer and we are committed to advancing womens careers.We look forward to hearing from you.Click Apply to submit your application.Closing date: Applications close COB 26th June.Acknowledgement of CountryAlinta Energy acknowledges the Traditional Custodians of the land on which we live, work and conduct our business operations. We acknowledge the continuing connections of Aboriginal and Torres Strait Islander Peoples to Country and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people. #J-18808-Ljbffr