Job Title

Join to apply for the Customer Service Consultant role at Robert Walters1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Consultant role at Robert WaltersOur client is a leader in the healthcare sector, offering an extensive portfolio of services that includes health insurance, aged care, and direct healthcare services. With decades of experience and a robust international footprint, our client serves millions of satisfied customers across various continents, including Europe, the Asia-Pacific region, and the Americas. Position Details: * Role: Customer Service Consultant * Contract Duration: Approximately June 30th to end of September * Location: Melbourne CBD * Work Arrangement: In-office full-time for the first 2-4 weeks, then 2 days per week in office. * Hours: Rotating Roster 8am - 8pm, Monday - Friday * Training: Comprehensive training provided in the first 3-5 daysKey ResponsibilitiesMake outbound calls to customers to update their payment details.Assist with the transition to the businesses new payment system.Update credit card details accurately and efficiently.Triage and transfer customers to relevant teams for additional support.What Were Looking ForExperience in handling customer phone conversations, both inbound and outbound.Strong communication skills and attention to detail.Ability to work independently and as part of a team.Ability to commit to full contract.If you have the skills and enthusiasm to help our client during this crucial transition, we''d love to hear from you!Aboriginal and Torres Strait Islander Peoples are encouraged to apply.To apply, please click "Apply" or contact Ali Alpe on +61 3 8628 2166 or ali.alpe@robertwalters.com.au for a confidential discussion.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeContractJob functionJob functionOtherIndustriesStaffing and RecruitingReferrals increase your chances of interviewing at Robert Walters by 2xGet notified about new Customer Service Consultant jobs in Melbourne, Victoria, Australia.Customer Service Manager - Behind the MeterMelbourne, Victoria, Australia 3 weeks agoDoncaster, Victoria, Australia 2 weeks agoPort Melbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 1 week agoCustomer Service Consultant - 6 month max term contractMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 month agoChadstone, Victoria, Australia 6 days agoCremorne, Victoria, Australia A$30.00-A$35.00 9 months agoMelbourne, Victoria, Australia 2 weeks agoCustomer Success & Support Lead HealthTechMelbourne, Victoria, Australia 3 weeks agoMoorabbin, Victoria, Australia 1 month agoCustomer Service Consultant - Multiple Opportunities - Recruitment MorningMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoHawthorn East, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 3 weeks agoYarraville, Victoria, Australia 1 day agoMelbourne, Victoria, Australia 1 week agoChadstone, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 days agoChadstone, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 3 weeks agoSenior Manager Customer Service and OperationsMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr