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Join to apply for the Resident Services Coordinator role at Greystar (International)6 days ago Be among the first 25 applicantsJoin to apply for the Resident Services Coordinator role at Greystar (International)Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Greystar (International)Looking for an exciting, hands-on career in the property industry? At Greystar, our onsite teams are at the heart of creating exceptional living experiences. Whether youre passionate about property management, leasing, facilities maintenance, or community management, you''ll play a key role in shaping vibrant communities and delivering top-tier service.About the role:Are you a confident, service-driven professional who thrives in a fast-paced, community-focused environment? Do you take pride in creating exceptional experiences and ensuring day-to-day operations run smoothly?Were looking for a dedicated Resident Services Coordinator (RSC) to become a key part of our student accommodation team. As the first point of contact for residents, guests, and prospects, you''ll play a pivotal role in shaping a welcoming and engaging our community environment.Key responsibilities:Be a warm, welcoming presence for residents, visitors, and prospectsoffering a smile and service every timeRespond to walk-ins, calls, emails, and social media messages with friendly professionalismManage package deliveries, guest suite bookings, lift scheduling for move-ins/move-outs, and resident enquiriesKeep the communitys shared spaces and front-of-house areas tidy, safe, and ready to impressSupport daily admin and operational tasks, including data entry, resident communications, and CRM updatesAssist with planning, promoting, and running resident engagement events and activitiesKeep up-to-date local knowledge (think food, fun, entertainment) and other items of interest for residents to make living here even betterPromote resident satisfaction by addressing questions, feedback, and maintenance requests quickly and effectivelyContribute to leasing activityhelping turn enquiries into happy residentsAssist with reporting, compliance tasks, and support broader community operationsTo be successful in this role, you should have skills including:Demonstrated experience customer facing roles such as hospitality, accommodation, or real estateExcellent customer service skills with a cheerful, can-do attitudeStrong communication skills, both written and verbalA natural team player with the confidence to work independently when neededSolid organisational skills and ability to multitask under pressureTech-savvy: comfortable with email, CRM systems, Microsoft Office, and internet researchCultural awareness and the ability to adapt your style to connect with a diverse resident baseCompliance & Licensing Must hold a valid drivers license, and have the ability to obtain a favourable National Criminal History Check and Working with Children check.About Greystar:Greystar is rapidly expanding their footprint into the Australian market with the launch of their first Build To Rent (BTR) development in Melbourne and another 2 to open in the coming months. With a strong pipeline of future property releases, including an Industrial portfolio and more recently expanded into the student accommodation sector with the acquisition of 7 student living buildings, this is amazing opportunity to join the journey of what is set to become a major market player in Australia and be part of our story.Feel like you might not meet every criteria but you would be a great fit for our team? We will never know if you dont apply!To find out more about us and working at Greystar, click here: levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionAdministrativeIndustriesHospitalityReferrals increase your chances of interviewing at Greystar (International) by 2xSign in to set job alerts for Service Coordinator roles.Melbourne, Victoria, Australia 1 month agoCaulfield South, Victoria, Australia 1 day agoTiffany Service Center Coordinator | Maternity Cover | MelbourneMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoCustomer Service Coordinator (Invoicing Support) - MelbourneMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 2 weeks agoCustomer Service Coordinator (Invoicing Support) - MelbourneMelbourne, Victoria, Australia 3 hours agoAbbotsford, Victoria, Australia 5 days agoCustomer Service & Engagement CoordinatorMelbourne, Victoria, Australia 1 week agoFootscray, Victoria, Australia 6 days agoCampbellfield, Victoria, Australia 2 weeks agoMount Waverley, Victoria, Australia 5 days agoAbbotsford, Victoria, Australia 1 week agoOffice Coordinator (a.k.a. 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