Join to apply for the Visitors Services Officer role at Rural City of WangarattaContinue with Google Continue with Google2 days ago Be among the first 25 applicantsJoin to apply for the Visitors Services Officer role at Rural City of WangarattaSynopsisLove Where You Live? Share It With the World.Join Us as a Visitor Services OfficerWangaratta, VIC | Permanent Part-Time | 18 Hours Per Week | 2 Positions AvailableAre you passionate about helping people discover new places and experiences? Do you love sharing everything that makes our region so special?SynopsisLove Where You Live? Share It With the World.Join Us as a Visitor Services OfficerWangaratta, VIC | Permanent Part-Time | 18 Hours Per Week | 2 Positions AvailableAre you passionate about helping people discover new places and experiences? Do you love sharing everything that makes our region so special?Were looking for an energetic, outgoing, and customer-focused person to join our Visitor Services Teama frontline crew that helps turn travellers into raving fans of the Rural City of Wangaratta.As a Visitor Services Officer, youll be the friendly, knowledgeable face welcoming people to our region and helping them explore the best it has to offerfrom iconic attractions and scenic spots to local events, accommodation, and hidden gems.About The RoleOur Visitor Services Team delivers vital information and inspiration to the thousands of people who visit our area each year. You''ll provide assistance at key locations including the Ned Kelly Glenrowan Hub, the Wangaratta Visitor Kiosk, and at off-site venues, events, and exhibitions.Youll Play a Key Role InGreeting visitors and offering tailored travel advicePromoting regional attractions, events, and tourism experiencesProviding operational and administrative support at visitor centres and activationsSupporting events, setting up displays, and maintaining promotional materialsHelping showcase everything that makes our region uniqueWhy Youll Love This RoleMake a Real Impact: Help travellers experience our region at its bestDiverse, Dynamic Work: From visitor centres to eventsno two days are the sameWork With Purpose: Support local tourism and regional promotionBe Part of a Team That Values You: Work in a supportive, enthusiastic environmentPerfect for People Who Love People: If youre a natural host and enjoy sharing local knowledge, this is your dream roleWhat Were Looking ForA friendly, approachable, and professional communicatorA genuine passion for our region and helping others discover itStrong customer service skills and a solutions-focused mindsetAbility to work independently and as part of a teamConfidence using digital systems and handling admin tasksFlexibility to work across locations and be available on weekends/public holidaysYour Local Knowledge Could Be Your SuperpowerWhether youre from Glenrowan, Wangaratta, or anywhere nearbyyour insights could make someones trip unforgettable. Well provide the tools and training; you bring the passion and personality.Ready to Inspire Adventure?If youre excited to promote our region and help visitors make the most of their stay, wed love to hear from you.Apply now and turn your passion for people and place into a rewarding role.For more information and to view the position description, please visit our website at www.wangaratta.vic.gov.au. For enquiries about this position, please contact Janine Rolles, Economic Development & Tourism Coordinator - j.rolles@wangaratta.vic.gov.au.Applications close at 3pm on Monday, 30 June 2025, although the right candidate may be appointed earlier.Rural City of Wangaratta is a child safe and equal opportunity employer. Employment applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged. In addition, applications for positions that work with children must provide referees who can comment on their experience working with children. These roles also require a valid Working with Children Check and all roles require a National Criminal History Check.How To ApplyTo apply, please provide:A short cover letter expressing your interest in the roleA current resume with at least two refereesA document addressing the key selection criteria (use each as a heading)Copies of any relevant qualifications or licencesSeniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionDesign, Art/Creative, and Information TechnologyIndustriesGovernment AdministrationReferrals increase your chances of interviewing at Rural City of Wangaratta by 2xGet notified about new Visitor Services Officer jobs in Wangaratta, Victoria, Australia.Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Job Title
Visitors Services Officer