Job Title

Direct message the job poster from ENS, Negotiation and Influencing ExpertUnlocking human potential through learning, influence and negotiation.Founded in 1978, ENS was established with the core belief that the world would be a better place if everyone negotiated with the right mindset. An understanding of human psychology and an effective negotiation process framework could change the way people view negotiations.ENS develops new process frameworks and negotiating methodologies to adapt to the dynamic landscape. While it adapts to technological advances in delivering its content and services, ENS remains true to its commitment to helping people achieve mutually beneficial outcomes in every negotiation.Whats the opportunity?As a Client Services Manager, youll play a vital role in supporting our clients and network. You will ensure the seamless coordination and administration of training programs while delivering outstanding service at every touchpoint.What will you do?Manage all aspects of training coordination, ensuring accurate and timely processing of information.Provide ongoing participant support, from pre-assignment preparation to post-training follow-up.Maintain and support the Knowledge Hub, including managing surveys and administering questionnaires.Serve as a key contact for clients and the network, ensuring the smooth and efficient delivery of workshops while providing exceptional client service.What experience do I need?At least two years of coordination experience in a professional services training company.Familiarity with Dynamics 365 or a similar CRM platform.Experience using online learning tools such as Moodle.A proven track record of providing excellent customer service to corporate clients.We are flexible; with our hybrid model, you can choose to work in any campusWe are learning obsessed; attend all our courses at your fingertips free of chargeWe are people centered; access products, tools, resources and leave to keep you and your family happy and healthyWe are change makers; you have the chance to make a significant impact on business growth and employee successWe celebrate you; our people do incredible work and deserve great rewardsNext stepsIf that sounds like something youd like to be a part of, wed love to hear from you. Today, over 200 like-minded individuals work across the APAC region, visit our careers website to learn more about culture and opportunities at Lumify Group.By submitting your application, you agree that Lumify Group may collect your personal data for recruiting and related purposes. Due to the nature of our customer contracts, if successful in employment, you consent to our employment screening process in which reference checking, police checks, identity and qualification verification is required.We are Lumify. Together, we are shining a light on future learning.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeIndustriesProfessional Training and CoachingReferrals increase your chances of interviewing at ENS, Negotiation and Influencing Expert by 2xGet notified about new Customer Service Manager jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 3 weeks agoMillers Point, New South Wales, Australia 6 days agoSydney Airport - Customer Service SupervisorMascot, New South Wales, Australia 2 weeks agoFrenchs Forest, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoMillers Point, New South Wales, Australia 3 weeks agoSydney, New South Wales, AustraliaA$90,000.00-A$120,000.004 weeks agoSydney, New South Wales, Australia 2 weeks agoCustomer Care & eCommerce Operations ManagerSydney, New South Wales, Australia 3 weeks agoCustomer Service Manager - Coles Supermarkets - ParramattaParramatta, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 1 month agoMillers Point, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 day agoMiranda, New South Wales, Australia 3 weeks agoCustomer Solutions Team Leader - North Sydney, NSWSydney, New South Wales, Australia 1 day agoHarris Park, New South Wales, Australia 1 day agoNorth Ryde, New South Wales, Australia 1 week agoNorth Strathfield, New South Wales, Australia 4 weeks agoInternational Freight Customer Service ManagerMoorebank, New South Wales, Australia 12 hours agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 1 day agoCoordinator Customer Experience OperationsHurstville, New South Wales, Australia 1 week agoCustomer Solutions Manager - North Sydney, NSWSydney, New South Wales, Australia 1 day agoLeichhardt, New South Wales, Australia A$140,000 - A$220,000 11 hours agoSydney, New South Wales, Australia 6 days agoWere unlocking community knowledge in a new way. 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