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Job Title


Customer Service Manager/Customer Service Assistant Manager


Company : Drake Supermarkets Pty Ltd


Location : Melbourne, Australia


Created : 2025-06-18


Job Type : Full Time


Job Description

South Australia - Northern AreaAttractive salary package and incentivesDynamic growing companyPotential for promotionDrake Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia''s largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company.The successful applicant will be given the opportunity to treat the department as if it were their own business. They will be given the flexibility to tailor the store''s service and product offerings to meet the specific needs of the customers within the local area.Working as a part of an enthusiastic team in a highly competitive supermarket environment, applicants will be expected to demonstrate:Significant front end and POS knowledgeUnparalleled commitment to customer serviceExperience in leading and managing team membersAccurate staff rosteringPassion and enthusiasm, with a very "hands-on" approachAbility to liaise with both team members and managementOrdering and cost control expertiseStrong leadership and delegation skillsAbility to coach, train and performance manage team membersCommitment to work health and safety standardsTo succeed within our organisation, applicants must be able to:Display a passion for customer serviceExpress a positive "can do" attitudeLead by exampleMotivate a teamCommunicate effectively with management, team members, customers and external stakeholders #J-18808-Ljbffr